Hi, and thank you for your bug report. So that we can try to gather more information to help us to debug this issue, could you please try running Software Center in debug mode from a terminal window as follows:
$ software-center --debug 2> /tmp/software-center-debug.log Then follow the steps to reproduce the issue, and finally attach the file /tmp/software-center-debug.log to this bug report. Thanks! Your help is much appreciated! ** Changed in: software-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to software-center in Ubuntu. https://bugs.launchpad.net/bugs/1046645 Title: software-center doesn't load Status in “software-center” package in Ubuntu: Incomplete Bug description: When I click on the software-center icon it appears a new window with nothing in it and have to force terminate the window to exit. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: software-center 5.2.5 ProcVersionSignature: Ubuntu 3.2.0-30.48-generic 3.2.27 Uname: Linux 3.2.0-30-generic x86_64 ApportVersion: 2.0.1-0ubuntu13 Architecture: amd64 Date: Thu Sep 6 04:21:31 2012 EcryptfsInUse: Yes InstallationMedia: Ubuntu 12.04 "Precise Pangolin" - amd64 (GNOME Shell Remix) PackageArchitecture: all SourcePackage: software-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1046645/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp