why this bug is still marked as Incomplete?

must I provide more info?

is there anything else I can do to help in this issue?

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https://bugs.launchpad.net/bugs/1009013

Title:
  incorrect password policy messages

Status in “lightdm” package in Ubuntu:
  Incomplete

Bug description:
  I've configured LDAP auth with sssd package and lightdm is not
  understanding policy messages.

  when user password is expired it says "Password incorrect" and that's
  not true.

  in /var/log/auth.log it says:

    Jun  5 15:25:48 cprli0554 lightdm: pam_sss(lightdm:auth): received
  for user pepet6: 13 (User account has expired)

  also, when user is in "warning" state there's a message that appears
  for very short time in screen and user is not able not read it.

  again in /var/log/auth.log:

    Jun  5 15:28:50 cprli0554 lightdm: pam_sss(lightdm:auth): User info
  message: Your password will expire in 4 day(s).

  I'm planning a huge migration and these kind of bugs gives lot of
  confusion to users (so lot of tickets opened for support).

  ask for further info.

  # lsb_release -rd
  Description:  Ubuntu 12.04 LTS
  Release:      12.04

  # apt-cache policy lightdm
  lightdm:
    Instaŀlat: 1.2.1-0ubuntu1
    Candidat:  1.2.1-0ubuntu1
    Taula de versió:
   *** 1.2.1-0ubuntu1 0
          500 http://fr.archive.ubuntu.com/ubuntu/ precise/main i386 Packages
          100 /var/lib/dpkg/status

  
  maybe related:

  https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/972537
  https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/856269
  --- 
  ApportVersion: 2.0.1-0ubuntu9
  Architecture: i386
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 
(20120423.2)
  Package: lightdm 1.2.1-0ubuntu1
  PackageArchitecture: i386
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
  Tags:  precise
  Uname: Linux 3.2.0-25-generic-pae i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  mtime.conffile..etc.pam.d.lightdm: 2012-05-31T10:52:21.210434

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