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** Changed in: nautilus (Ubuntu) Status: New => Invalid ** Converted to question: https://answers.launchpad.net/ubuntu/+source/nautilus/+question/198826 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1006130 Title: My external hard drive won't mount. I am not able to access my files and papers. Status in “nautilus” package in Ubuntu: Invalid Bug description: I am not able to mount my external hard drive. This is the error message I receive: Error mounting: mount exited with exit code 13: $MFTMirr does not match $MFT (record 0). Failed to mount '/dev/sdc1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details This drive has all of my back up. I need to get into it. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: nautilus 1:3.2.1-0ubuntu4.2 ProcVersionSignature: Ubuntu 3.0.0-20.34-generic 3.0.30 Uname: Linux 3.0.0-20-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 1.23-0ubuntu4 Architecture: amd64 Date: Tue May 29 17:22:11 2012 ExecutablePath: /usr/bin/nautilus InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1) ProcEnviron: PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: nautilus UpgradeStatus: Upgraded to oneiric on 2011-11-28 (183 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1006130/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp