Here is what I get from "Troubleshooting Information" (it says 14.0a2 but I hadn't upgraded yet at the time):
Application Basics Name: Thunderbird Version: 14.0a2 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:14.0) Gecko/20120502 Thunderbird/14.0a2 Profile Directory: Open Directory (Local drive) Application Build ID: 20120502102331 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory Extensions Add-on Compatibility Reporter, 1.1, true, compatibil...@addons.mozilla.org Dictionnaire français «Classique & Réforme 1990», 4.3, true, fr-classique-reforme1...@dictionaries.addons.mozilla.org Dictionnaire français «Moderne», 4.3, true, fr-mode...@dictionaries.addons.mozilla.org Display Contact Photo, 1.2.5, true, contactph...@leven.ch EDS Contact Integration, 0.3.9, true, edsintegrat...@mozilla.com Global Menu Bar integration, 3.2.4pre, true, globalm...@ubuntu.com Lightning, 1.6a2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Mail Redirect, 0.7.6.10, true, {CC3C233D-6668-41bc-AAEB-F3A1D1D594F5} Messaging Menu and Unity Launcher integration, 0.9.3, true, messagingm...@mozilla.com Provider for Google Calendar, 0.15pre, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc} Test Pilot for Thunderbird, 1.3.9, true, tbtestpi...@labs.mozilla.com Thunderbird Conversations, 2.3.2, true, gconversat...@xulforum.org Libnotify Popups, 0.1.4, false, libnotifypopups@patrik.dufresne MoreFunctionsForAddressBook, 0.6.7.2, false, {3e17310d-82e8-4a43-bd2f-7c3055bfe589} Mozilla Labs: Contacts, 0.4.2, false, contacts@labs.mozilla ThunderBrowse, 3.8, false, thunderbro...@thunderbrowse.com Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1048576 browser.cache.disk.smart_size_cached_value: 583680 browser.cache.disk.smart_size.first_run: false extensions.lastAppVersion: 14.0a2 gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support> mail.openMessageBehavior.version: 1 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1335955948 places.history.expiration.transient_current_max_pages: 92575 places.history.expiration.transient_optimal_database_size: 148119224 plugin.soname.list: security.disable_button.openCertManager: false ** Attachment added: "prefs.js" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/993273/+attachment/3125567/+files/prefs.js -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to thunderbird in Ubuntu. https://bugs.launchpad.net/bugs/993273 Title: ERROR: hook /usr/share/apport/package-hooks//source_thunderbird.py crashed Status in “thunderbird” package in Ubuntu: New Bug description: I ran `ubuntu-bug thunderbird` to report Bug 993267 and got this Traceback (but I could correctly report the bug): yanndinendal@gandinendal:~$ ubuntu-bug thunderbird ERROR: hook /usr/share/apport/package-hooks//source_thunderbird.py crashed: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/apport/report.py", line 768, in add_hooks_info symb['add_info'](self, ui) File "/usr/share/apport/package-hooks//source_thunderbird.py", line 1111, in add_info populate_item(prefix + "Prefs", profile.dump_prefs()) File "/usr/share/apport/package-hooks//source_thunderbird.py", line 851, in dump_prefs ret += pref + ' - ' + self.prefs[pref].value + ' (' + self._anonymize_path(self.prefs[pref].source) + ')\n' TypeError: cannot concatenate 'str' and 'NoneType' objects yanndinendal@gandinendal:~$ ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: apport 2.0.1-0ubuntu6 ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14 Uname: Linux 3.2.0-23-generic x86_64 NonfreeKernelModules: nvidia ApportLog: ApportVersion: 2.0.1-0ubuntu6 Architecture: amd64 CheckboxSubmission: 970b03d9442e14cbad161afaea8d90fe CheckboxSystem: edda5d4f616ca792bf437989cb597002 Date: Wed May 2 15:26:37 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120418.2) PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, user) LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/993273/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp