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On 2011-12-31T12:57:55+00:00 Tiberiu C. Turbureanu wrote:

Created attachment 585129
Launch Application dialog when pressing Alt Gr from Message Compose Windows

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:9.0) Gecko/20100101 Firefox/9.0
Build ID: 20111220101134

Steps to reproduce:

0. Open Thunderbird 9.0/9.0.1 from releases.mozilla.org in Fedora GNU/Linux 
64bit.
1. Opened window to write a new message (Ctrl + N).
2. Started to write Romanian letters using Alt Gr + letter (a -> ă, s -> ș, t 
-> ț)


Actual results:

Every press on Alt Gr opens Launch Application dialog.

This happens only in the Message Compose window, not in the rest of
Thunderbird windows.


Expected results:

Write ă, ș, ț in the Message Compose window.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/0

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On 2012-01-02T07:18:11+00:00 hashemmasoud wrote:

Should be added under bug 713979 ?

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/1

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On 2012-01-03T11:43:53+00:00 Tiberiu C. Turbureanu wrote:

Thanks for the tip, I wrote a comment on traking bug 713979. I hope this
bug will be added to the tracker.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/2

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On 2012-01-03T19:09:01+00:00 Tiberiu C. Turbureanu wrote:

It seems Alt Gr is set to open help/support page:
http://support.mozillamessaging.com. The Launch Application dialog
showed up because I hadn't set a default browser to open links in.

Please confirm.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/3

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On 2012-01-03T19:21:17+00:00 Bugzilla2007 wrote:

Ludo, can you CC a Romanian localizer or anyone else who can confirm
this bug on a Romanian System that uses the AltGr+letter shortcut system
for Romanian characters?

Tiberiu, thanks for filing this bug report and suggesting it for the
tracker. I've added your bug to the tracker, but I'm not sure if it
belongs there, because I don't fully understand your bug and it seems to
be an edge case.

1) Can you please translate all the text of the "Launch application" dialogue 
shown on attachment 585129 (the title, message, list items, buttons etc.).
2) Is "Launch application" a Thunderbird dialogue, an OS dialogue, or a 
dialogue of a helper application?
3) Is AltGr + letter shortcut system part of Thunderbird, the OS, or another 
helper application?
4) Can you give an example in which other UI part of TB AltGr + Letter produces 
the correct Romanian characters?
5) In the compose window of TB, were AltGr + letter combinations for Romanian 
letters ever working in a previous version of TB? If yes, what is the most 
recent version where this was still working?

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/4

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On 2012-01-03T19:23:32+00:00 Bugzilla2007 wrote:

^^ Ludo, can you CC a Romanian localizer or anyone else who can confirm this 
bug on a Romanian System that uses the AltGr+letter shortcut system for 
Romanian characters?
(Sorry for double post, I had a midair-collision with myself... ;-))

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/5

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On 2012-01-03T19:51:38+00:00 Tiberiu C. Turbureanu wrote:

(In reply to Thomas D. from comment #4)
> Ludo, can you CC a Romanian localizer or anyone else who can confirm this
> bug on a Romanian System that uses the AltGr+letter shortcut system for
> Romanian characters?

I asked myself on the mailing list:

http://groups.google.com/group/mozilla-
ro/browse_thread/thread/9276fd34aab45107

> Tiberiu, thanks for filing this bug report and suggesting it for the
> tracker. I've added your bug to the tracker, but I'm not sure if it belongs
> there, because I don't fully understand your bug and it seems to be an edge
> case.

Let me rephrase: Alt Gr in Message Compose window opens Help
(http://support.mozillamessaging.com) in browser.

I probably wouldn't have noticed this if I was not using Alt Gr for
special Romanian letters.

> 1) Can you please translate all the text of the "Launch application"
> dialogue shown on attachment 585129 (the title, message, list
> items, buttons etc.).

It's the same with this one on Windows:

http://support.thehunter.com/attachments/token/0tjvjts0ypyvmq0/?name
=Firefox-launch-application.png

> 2) Is "Launch application" a Thunderbird dialogue, an OS dialogue, or a
> dialogue of a helper application?

A Thunderbird dialogue. I remember Firefox has the same dialogue.
Anyway, the above screenshot proves it's not an OS dialogue.

> 3) Is AltGr + letter shortcut system part of Thunderbird, the OS, or another
> helper application?

Alt Gr + a = ă in all the system (including Thunderbird main window, but
in Composer window - there Alt Gr is Help).

> 4) Can you give an example in which other UI part of TB AltGr + Letter
> produces the correct Romanian characters?

Search box in Thunderbird main window.

> 5) In the compose window of TB, were AltGr + letter combinations for
> Romanian letters ever working in a previous version of TB? If yes, what is
> the most recent version where this was still working?

This is the first time I encounter the problem, after upgrading from 8.*
to 9.* series.

Anyone using Thunderbird 9.0 on GNU/Linux should be able to confirm this
by pressing Alt Gr in Compose Message window.

All other Thunderbird UI parts are working correctly and all other
applications in my system.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/6

------------------------------------------------------------------------
On 2012-01-03T20:37:32+00:00 Tiberiu C. Turbureanu wrote:

Talking with Raul, tt seems F1 (Help) is not working at all in my
Thunderbird 9. And AltGr does what F1 is supposed to do.

https://support.mozillamessaging.com/en-US/kb/keyboard-
shortcuts#os=linux&browser=tb9

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/7

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On 2012-01-03T22:14:40+00:00 Bugzilla2007 wrote:

Ludo, do you have a GNU/Linux machine for testing with TB9? What happens
if you press AltGr in message composition?

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/8

------------------------------------------------------------------------
On 2012-01-03T22:37:01+00:00 Raul-malea wrote:

Confirmed in openSUSE 11.4, KDE 4.7.4. for ROMANIAN locale ONLY and
Keyboard layout Romanian (default, standard and winkey).

1. Pressing ALTGR key  opened help page:
http://support.mozillamessaging.com/en-US/home#os=linux&browser=tb9

2. CTRL+SHIFT+K - not working

Perhaps is accesskey problem? Or broken import from Narro?

Alex, please check last import.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/9

------------------------------------------------------------------------
On 2012-01-03T22:43:58+00:00 Raul-malea wrote:

Tibi, window Launch Application is opened because you don't have set default 
browser .
Also, romanian character ă ș ț â î are shown in Message Compose window.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/10

------------------------------------------------------------------------
On 2012-01-03T22:56:38+00:00 Raul-malea wrote:

Same problem in Tb 10 (Beta).
Also with us-USA keyboard - ALTGR + A opened menu Ajutor (letter A is 
underlined).
Perhaps keys is interchanged: CTL - ALTGR. ?

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/11

------------------------------------------------------------------------
On 2012-01-04T08:45:07+00:00 Tiberiu C. Turbureanu wrote:

(In reply to Raul Malea from comment #10)
> Tibi, window Launch Application is opened because you don't have set default
> browser .
> Also, romanian character ă ș ț â î are shown in Message Compose window.

Yes, I know -- if you tick the check box to remember the browser to use,
you can write Romanian special letters, but when you get back to Firefox
you find dozens of support.mozillamessaging.com tabs.

The problem is that AltGr does what F1 is supposed to do (open
Help/Support). While F1 doesn't work.

But this seems to be a problem only in the Romanian localized version of
Thunderbird.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/12

------------------------------------------------------------------------
On 2012-01-04T20:29:13+00:00 0k53dmx9cig8-490s-f830mk0e7z07 wrote:

I can reproduce it as well so I'll check the localization.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/13

------------------------------------------------------------------------
On 2012-01-10T21:14:34+00:00 0k53dmx9cig8-490s-f830mk0e7z07 wrote:

Still can't find the problem, reverted to the previous translation and
no luck, so any help is appreciated.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/14

------------------------------------------------------------------------
On 2012-01-11T14:00:05+00:00 Tiberiu C. Turbureanu wrote:

Well, I guess it's somehow related to Romanian localization. Can other
Thunderbird users reproduce the bug with a different localization?

Please note I am not using the add-on (I guess the translation and
keyboard shortcuts came from Fedora distribution).

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/15

------------------------------------------------------------------------
On 2012-02-03T05:56:44+00:00 0k53dmx9cig8-490s-f830mk0e7z07 wrote:

Fixed in http://hg.mozilla.org/releases/l10n/mozilla-
beta/ro/rev/cb9a152bd6a2 for beta.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/18

------------------------------------------------------------------------
On 2012-04-29T02:24:40+00:00 Mozilla-bugs-micahscomputing wrote:

Is this resolved?  Ubuntu is still getting reports with Thunderbird 11.

Reply at: https://bugs.launchpad.net/thunderbird/+bug/925430/comments/22


** Changed in: thunderbird
       Status: Unknown => In Progress

** Changed in: thunderbird
   Importance: Unknown => High

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/925430

Title:
  Thunderbird (Romanian) continuously opens the Help window

Status in Mozilla Thunderbird Mail and News:
  In Progress
Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  Hello,

  After latest updates (as of January 30th or such), the Ubuntu
  Thunderbird inadvertently opens the Help screen (
  http://support.mozillamessaging.com/ro/home ) while composing a new
  message. This annoys the user trying to write a message...

  Apparently, this is due to the usage of keyboard combinations in
  Romanian, when using a standard US keyboard (right Alt + letter),
  where "letter" may be s, t, i, [, ], d, c, a, q, l, e

  This bug is NOT present in other GNU/Linux distros (such as Fedora 16
  or CentOS), so it might be specific to Ubuntu packaging.

  Thanks,
  Răzvan

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 9.0+build2-0ubuntu0.11.10.1
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: nvidia
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rsandu     9298 F.... pulseaudio
   /dev/snd/seq:        timidity   2154 F.... timidity
  BuildID: 20111229095251
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xe9100000 irq 44'
     Mixer name : 'Realtek ALC888'
     Components : 'HDA:10ec0888,1458a002,00100001'
     Controls      : 38
     Simple ctrls  : 21
  Channel: release
  Date: Thu Feb  2 13:57:25 2012
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.17  metric 
1 
   192.168.122.0/24 dev virbr0  proto kernel  scope link  src 192.168.122.1
  ProcEnviron:
   PATH=(custom, no user)
   LANG=ro_RO.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=9.0/20111229095251 (Running)
  PulseSinks:
   Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Home 
directory /home/rsandu not ours.
   No PulseAudio daemon running, or not running as session daemon.
  PulseSources:
   Error: command ['pacmd', 'list-sources'] failed with exit code 1: Home 
directory /home/rsandu not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RfKill:
   0: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2011-10-14 (110 days ago)
  WpaSupplicantLog:
   
  dmi.bios.date: 10/27/2008
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FDa
  dmi.board.name: EP31-DS3L
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrFDa:bd10/27/2008:svnGigabyteTechnologyCo.,Ltd.:pnEP31-DS3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP31-DS3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: EP31-DS3L
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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