Public bug reported:
Install Broadcom CV (FP pkg) or any FP sensor Pkg in Ubuntu 24.04 OS laptop.
Enroll 2 FP.
Lock the user account and login using any of the enrolled FPs. Observe that
login will be successful.
Lock the user account again and place the laptop in suspend state (immediately
after lock) from the lock screen.
Observe that the laptop takes exactly 30sec to enter the suspend state (This
issue is observed on Goodix Moc laptop also) ------ issue 1
Wake the laptop from suspend state after 10-15sec. Place the enrolled FP to
login.
Observe that FP gets detected & authenticated correctly (based on UART logs &
and also host fprind logs) but user login doesn't happen. If the finger is
placed again on the reader, FP detection fails. ------ issue 2
Unlock the user account using password and lock the user account again (or
Performing a mouse click on lock screen reinitiates the capture).. Now login
using enrolled FP works fine.
Note: The issue can be consistently reproduced by following these steps: When
the laptop is locked, the display turns off at the lock screen. Immediately
after locking the laptop, press any key to prevent the display from turning
off. Then, if the laptop is placed in suspend mode from the lock screen, the
issue will occur.
---
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz
./casper/minimal.standard.live.hotfix.manifest
./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size
./casper/minimal.manifest ./casper/minimal.standard.manifest
./casper/minimal.standard.size ./casper/minimal.hotfix.size
./casper/minimal.standard.live.hotfix.squashfs
./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size
./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest
./casper/minimal.size ./boot/grub/grub.cfg
CasperMD5CheckResult: fail
CurrentDesktop: ubuntu:GNOME
DistributionChannelDescriptor:
# This is the distribution channel descriptor for Ubuntu 24.04 for Dell
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-noble-oem-24.04b-edge-20240912-93
DistroRelease: Ubuntu 24.04
InstallationDate: Installed on 2025-03-05 (36 days ago)
InstallationMedia: Ubuntu OEM 24.04.1 LTS "Noble Numbat" - Release amd64
(20240911)
Package: gnome-control-center 1:46.5-0ubuntu0.24.04.1
PackageArchitecture: amd64
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.11.0-9004.4+exp.12-oem 6.11.0-rc6
Tags: noble third-party-packages wayland-session
Uname: Linux 6.11.0-9004-oem x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-collected noble third-party-packages wayland-session
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You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/2106704
Title:
Suspend behavior with Fingerprint reader
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2106704/+subscriptions
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