Public bug reported:
Plugged 2 different usb keys
When i click on the icon in the dock, nothing happens
here the message
avril 06 11:28:55 pc1 kernel: usb 1-1.3: new high-speed USB device number 9
using ehci-pci
avril 06 11:28:55 pc1 kernel: usb 1-1.3: New USB device found, idVendor=058f,
idProduct=6387, bcdDevice= 1.00
avril 06 11:28:55 pc1 kernel: usb 1-1.3: New USB device strings: Mfr=1,
Product=2, SerialNumber=3
avril 06 11:28:55 pc1 kernel: usb 1-1.3: Product: Mass Storage
avril 06 11:28:55 pc1 kernel: usb 1-1.3: Manufacturer: Generic
avril 06 11:28:55 pc1 kernel: usb 1-1.3: SerialNumber: 1F3DE06F
avril 06 11:28:55 pc1 kernel: usb-storage 1-1.3:1.0: USB Mass Storage device
detected
avril 06 11:28:55 pc1 kernel: scsi host6: usb-storage 1-1.3:1.0
avril 06 11:28:56 pc1 kernel: scsi 6:0:0:0: Direct-Access Generic Flash
Disk 8.07 PQ: 0 ANSI: 4
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: Attached scsi generic sg4 type 0
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] 15730688 512-byte logical
blocks: (8.05 GB/7.50 GiB)
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Write Protect is off
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Mode Sense: 23 00 00 00
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Write cache: disabled, read
cache: enabled, doesn't support DPO or FUA
avril 06 11:28:56 pc1 kernel: sdd: sdd1
avril 06 11:28:56 pc1 kernel: sd 6:0:0:0: [sdd] Attached SCSI removable disk
avril 06 11:28:57 pc1 (udev-worker)[8910]: sdd: Process '/usr/bin/unshare -m
/usr/bin/snap auto-import --mount=/dev/sdd' failed with exit code 1.
avril 06 11:28:57 pc1 (udev-worker)[8931]: sdd1: Process '/usr/bin/unshare -m
/usr/bin/snap auto-import --mount=/dev/sdd1' failed with exit code 1.
avril 06 11:28:57 pc1 xdg-desktop-por[4931]: Realtime error: Could not get
pidns: Could not fstatat ns/pid: N'est pas un dossier
avril 06 11:28:57 pc1 udisksd[2036]: Mounted /dev/sdd1 at /media/manu/ESD-USB
on behalf of uid 1000
avril 06 11:29:16 pc1 gnome-shell[4387]: Mount and launch
mountable-volume:64AC-B0B1: Error: Action %s is not supported by %s
Stack trace:
launchAction@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:609:19
mountAndLaunch@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:581:24
vfunc_launch@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:547:14
makeLocationApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1104:26
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
wrapWindowsBackedApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1045:22
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
wrapWindowsBackedApp/<@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/locations.js:1060:34
_create/object[name]@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/utils.js:358:37
launchNewWindow@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:772:26
activate@file:///usr/share/gnome-shell/extensions/ubuntu-d...@ubuntu.com/appIcons.js:705:18
vfunc_clicked@resource:///org/gnome/shell/ui/appDisplay.js:3069:14
@resource:///org/gnome/shell/ui/init.js:21:20
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: gnome-shell 48.0-1ubuntu1
ProcVersionSignature: Ubuntu 6.14.0-13.13-generic 6.14.0
Uname: Linux 6.14.0-13-generic x86_64
ApportVersion: 2.32.0-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Apr 6 11:30:16 2025
DisplayManager: gdm3
InstallationDate: Installed on 2014-06-03 (3960 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
RelatedPackageVersions: mutter-common 48.1-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
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https://bugs.launchpad.net/bugs/2106321
Title:
Can not open usb storage
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