1. If you start totem from a Terminal window, does it log any message
when the bug happens?

2. Try this:  sudo apt remove gstreamer1.0-vaapi

** Changed in: totem (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1975890

Title:
  mp4 video gets stuck in a frame, like it's paused

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