Thank you for your bug report, what's the output of those commands $ dpkg -l | grep evince $ dpkg -l | grep nss $ ldd -v /usr/lib/x86_64-linux-gnu/evince/4/backends/libpdfdocument.sos
** Changed in: evince (Ubuntu) Importance: Undecided => Low ** Changed in: evince (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1869159 Title: Opening a pdf from Zotero in evince, I got "failed to load backend for 'application/pdf': libnss3.so: failed to load shared object mapping segment To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1869159/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs