apport information
** Tags added: apport-collected
** Description changed:
when I click on the Activities button and try to start an application my
X session freezes. I can move the mouse around and bring up the dock on
the side of the screen, but no windows will come up. This problem does
not come up if I open applications from the applications menu, dock, or
terminal. I can only solve it by logging out and logging back in.
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
Uname: Linux 5.4.0-14-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu20
Architecture: amd64
BootLog:
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 10 20:12:16 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 6.1.4, 5.4.0-14-generic, x86_64: installed
virtualbox-guest, 6.1.4, 5.4.0-14-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Several times a day
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA
controller])
Subsystem: Intel Corporation Iris Graphics 540 [8086:2063]
InstallationDate: Installed on 2017-10-19 (873 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/24/2019
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SYSKLi35.86A.0071.2019.0524.1102
dmi.board.asset.tag:
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dmi.board.name: NUC6i5SYB
dmi.board.vendor: Intel corporation
dmi.board.version: H81131-505
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrSYSKLi35.86A.0071.2019.0524.1102:bd05/24/2019:svn:pn:pvr:rvnIntelcorporation:rnNUC6i5SYB:rvrH81131-505:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.100-4
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu20
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2017-10-19 (875 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
+ Package: gnome-shell 3.35.91-1ubuntu2
+ PackageArchitecture: amd64
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
+ RelatedPackageVersions: mutter-common 3.35.91-1ubuntu1
+ Tags: focal
+ Uname: Linux 5.4.0-14-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers video
+ _MarkForUpload: True
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1866933/+attachment/5336025/+files/Dependencies.txt
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https://bugs.launchpad.net/bugs/1866933
Title:
Gnome Shell freeze
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