the message in journalctl shows that fprintd and gdm-fingerprint know user is trying on incorrect finger.
https://paste.ubuntu.com/p/QkySMYzVmC/ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1865838 Title: no error popup while exceed maximal fingerprint retry during login To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1865838/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs