You have been subscribed to a public bug:
On a fresh install of 19.04, in "Software & Updates" when I select
"Canonical Partners" the window "Authentication Required" pops up. After
typing the password the mouse freezes, and can be unfrozen with
CTRL+ALT+DEL. But the "Canonical Partners" cannot be selected, check box
stays empty, mouse freezes again. Even after cold restart.
WORKAROUND
Select "Canonical Partners Sources" instead. After authorizing I can now also
select "Canonical Partners". This was impossible before.
After this I can select and deselect Canonical Partner in "Software & Updates".
The previous authorization window, which opened first, and when the mouse
froze, stays open and cannot be closed with CANCEL or ALT+F4.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: software-properties-gtk 0.97.11
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 20 00:17:33 2019
ExecutablePath: /usr/bin/software-properties-gtk
InstallationDate: Installed on 2019-04-19 (0 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
InterpreterPath: /usr/bin/python3.7
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
Python3Details: /usr/bin/python3.7, Python 3.7.3, python3-minimal, 3.7.3-1
PythonDetails: N/A
SourcePackage: software-properties
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Low
Status: New
** Tags: amd64 apport-bug disco
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"software & updates" freezes after selecting "canonical partners¨
https://bugs.launchpad.net/bugs/1825590
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