*** This bug is a duplicate of bug 1606238 *** https://bugs.launchpad.net/bugs/1606238
Don't know if this helps ... I ran 'gnome-software --verbose' and got this message several times: (gnome-software:5189): Gs-DEBUG: cannot find plugin 'packagekit-refine' And I noticed that the very last line of output was: (gnome-software:5189): As-DEBUG: run GsPlugin::apt(gs_plugin_refine) After that the terminal was hung with no more output. I looked at the Debian package list at https://packages.debian.org/sid/amd64/gnome-software/filelist it does include a lot of packagekit libraries. The contents of my plugin dir: $ ls -1 /usr/lib/gs-plugins-9 libgs_plugin_appstream.so libgs_plugin_apt.so libgs_plugin_dpkg.so libgs_plugin_dummy.so libgs_plugin_epiphany.so libgs_plugin_fwupd.so libgs_plugin_hardcoded-blacklist.so libgs_plugin_hardcoded-featured.so libgs_plugin_icons.so libgs_plugin_menu-spec-categories.so libgs_plugin_menu-spec-refine.so libgs_plugin_moduleset.so libgs_plugin_provenance.so libgs_plugin_snappy.so libgs_plugin_ubuntu-reviews.so -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1606275 Title: gnome-software doesn't run To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1606275/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs