Public bug reported: May 30 2016
Update from 14.04 to 15.10 crash. This report is not from the computer with 14.04 that is dead. This report is from teh same hardware but it now has new install Ubuntu 15.10. Consequently all the logs are gone. Sorry. This also explains why I can not duplicate this bug unless I try to install 14.04 and then update it to 15.10. Let see what other people say. Have on DELL laptop with Ubuntu 14.04. (Correction had 14.04 now it is dead.) Told Ubuntu software-updater to show all updates. It shows 15.10. Told it to update. It went trough all the step up and including "downloading". After it got to step installing, and was not moving I checked upgrade logs. Upgrade logs showed that for one hour nothing was hapening. I had no choice but to kill the upgrade knowing that my system will die. Of course it was already dead. (This part I am little hazy about. I think the updater complained about "fontconfig".) My system was: 14.04 with gnome fallback/flashback. DELL Laptop, Intel Graphics, nothing fancy. It worked fine before that for 2-3 years. Expected: I expected the upgrade path as described on Ubuntu.com and as advocated by software-updater to work. Got: Dead system. Tried: After it crashed/hung, I stopped teh upgrade. I downloaded 15.10 and made USB. Tried to update by telling to use that USB 15.10. That did not help either. Conclusion: I think this is a bug and the migration path 14.04 to 15.10 using software-updater does not work May 30 2016. Thank you. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: evince 3.16.1-0ubuntu1 ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3 Uname: Linux 4.2.0-16-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Mon May 30 19:56:26 2016 InstallationDate: Installed on 2016-05-30 (0 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: evince UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: evince (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug wily -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1587224 Title: Update from 14.04 to 15.10 crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1587224/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs