We are going to need a lot more information than that. Please open a terminal and type "lspci -vvnn" (without the quotation marks), and _attach_ the output to this bug report.
Please also provide the output of "uname -srm" If possible, please also attach the video file or provide a link to it. Does Totem crash before the system restarts? Is the mouse pointer still visible and moveable between the crash and the restart? ** Changed in: totem (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/822484 Title: I cannot play videos To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/822484/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs