This bug is fixed in the GNOME3 version of empathy (which won't make it into Natty). You can try it out in the GNOME3 PPA or wait until the Ocelot.
-- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/332348 Title: Display icon indication for mobile/web client/bot/etc IM users -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs