> Yes, the password did change that way and was left as the old one
What do you mean? I really don't understand this sentence as its two parts 
sound antithetic to me.

My general idea is that users-admin hangs when 'passwd' fails with an
error message we don't handle. Which doesn't seem to be the case here.
Did you use the same new password? Are you able to reproduce the hang in
users-admin? Have you tried with different values for the new password?

-- 
changing user password causes hang in users-admin
https://bugs.launchpad.net/bugs/661272
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