In a way: Good to hear, because if they loose emails ("objects" in my 
terminology) its because they do not know how many "email objects" that 
the containers (e.g. files) hold. A "inconsistency" is then that the 
number of actual emails in a folder, including deleted ones, then 
subtract the number of deleted email, differs from the number of emails 
displayed.

The problem is also that they have split the user interface from the 
storage "module". Had these been the same, a simple "recover" command on 
a folder would allow them to list all emails marked as "deleted", and 
allow you to "recover" them - until you "compact" them by copy'ing all 
non-deleted email-object, according to default display order to a new 
container/file - and then permanently delete the old container / file.

I assure you that qualified developers understand this and can take 
input from the end user, and it is correct as you say, it is what we see 
that counts - not what a committee of varying skills comes to as "correct".

Now I challenge the developers of both Evolution and Thunderbird (and 
Seamonkey) to provide a email client with an SQL database that supports 
it - starting with MySQL. This will open for easy extension of the email 
client to document management (EDMS), workflow, CRM and regular legacy 
systems - SAP and Oracle. Norsk Data made that in 1985 - known as 
"NOTIS-ID". What they then need is a simple 3GL to access the database, 
add fields and make queries, and suddenly, the emails can flow between 
applications.

An other alternative to Evolution is Opera - from www.opera.com. This is 
free, contains an email client as part of the browser - and more 
history, was developed by the same community as NOTIS-ID. Opera mail has 
everything Evolution has and a few more gadgets, and moves emails 
safely. Since opera supports "Java widgets" it is easier to extend 
functionality without even leaving the browser.

On ti-12.10.2010 13:00, Trevor Roberts wrote:
> I agree with Knut.  If the concept of Move to Another Folder is so hard
> to grasp that you think it is okay to allow a valuable email to be
> trashed instead (and possibly deleted forever with stuff you deem to be
> trash), then it seems you are impossible to convince.
>
> I have had such a problem that I can no longer move my emails with any
> confidence and I am considering looking for alternatives to using
> Evolution.  I'm going to have a good look at Thunderbird (I even like
> the name better!).
>
> Developers need to look at issues from the users' side, not the
> semantics of the development team's internal language.
>
> Tonight, I lost an important email, and this is now one too many.
>

-- 
Move is Copy + Thrash, should be Move that removes all traces of the first.
https://bugs.launchpad.net/bugs/365270
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is a bug assignee.

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