Martin, this is exactly the reason I asked for urgency in this issue...
I'll try to summarize this again, hoping someone from Canonical Design
Team could join this thread to confirm the desirer behavior.

* Canonical Design Team performed an usabilty study on Empahy
* One suggestion was show offline contacts by default
* A bug on b.g.o was filed and fixed, with a simple s/no/yes in .schemas file
* Something goes wrong, due to a change in gconf "path" [1] 
* Nobody seen the issue, maybe used to "old" default
* I filed this bug
* Guillaume fixed in upstream (see [1])
* The fix will appear in Ubuntu 10.04 when we'll update empathy package to 
2.30.0.2 or 2.30.1

So, yes, the "visible" effect will be change the (old) default setting
and show offline contact, the actual effect will be honour the (new)
default setting. Not so fun situation, yeah.

> In all the Ubuntu releases so far, only online contacts were shown (which 
> makes a lot of sense,
> too, otherwise it becomes utterly hard to find the person you actually want 
> to talk to due to list overflow).

See linked b.g.o 612448 or ask Design Team ;)
Patching empathy in ubuntu in order to use old default could be a 
contradiction: a change sponsored by Canonical refused by Ubuntu...
Plus, if I'm right, the Empathy manual was changed to respect current actual 
setting (show offline).

[1]
http://git.gnome.org/browse/empathy/commit/?h=gnome-2-30&id=c540250dd9a84efcc84330ed82e7e1e87255bbeb

-- 
Offline contacts not showed by default
https://bugs.launchpad.net/bugs/566909
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