Same case applied for me. cd (data and music) were running just fine. But it's 
just unable to mount dvd's anykind (movie/data).
I've dual booting with windows and there my cdrom running fine, so I'm pretty 
sure that was not a hardware problem.
Any positive progress would be much appreciated.

-- 
Karmic: DVDs cannot be mounted in GNOME
https://bugs.launchpad.net/bugs/438065
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