There wasn't anything that looked useful in /var/log/syslog.

My parents now have the computer, and they have noticed the problem on
several occasions. The workaround is to do a re-boot.

Either way, some extra information in the dialog would provide some much
needed feedback to the user not only that something is happening, but
what is happening.

-- 
Modem monitor - inadequate status feedback
https://launchpad.net/bugs/46169

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