I believe the problem here is due to poor rounding of floating point
values to integers. It is truncated not rounded. This happens when the
volume_step is too small - it can never get the volume up to the next
notch because it is rounded down back to the current volume. Turning the
volume down works because the value gets rounded down.

The gconf key /apps/gnome_settings_daemon/volume_step can be changed to
use a different volume step. When I had this set to three (3) I got the
same behaviour as repoted in this bug. I set it to zero (which then uses
the default value of 6), and I can now increase the volume.

The volume up and down steps are not the same due to the rounding bug,
but at least I can change the volume now.

-- 
Volume keyboard shortcut fails to increase volume
https://launchpad.net/bugs/36302

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