Based on the headers and the logs this was a retransmission.  Something
happened in the initial send that caused it to be aborted.  They did not
attempt the resend until today.  That's a very long retransmission interval.
As Kevin said earlier these kinds of things happen from time to time.  In
reality a 2 day retransmission interval is pretty odd.  Most servers will
retry several hours later.  Now what caused the connection to be dropped you
will probably never know - I would not be too terribly concerned unless you
start seeing a pattern with this (i.e. an issue on your end causing the
dropped connections).

Thanks for everyone's help. Normally this type of occurrence doesn't concern
me, however, this email came from one of our bigger customers to one of our
customer service representatives. Missing emails from these ppl IS of major
concern, due to the importance (and size) of their account.
 
Appreciate it! :)
 
Sharyn



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