Linda,

I'm pretty sure that the access is limited to only Administrator group accounts, so make sure that you login with that.  There is a KB article about this exact error also:

    http://support.ipswitch.com/kb/IM-20051206-DM05.htm

Just in case you run into other issues with permissions, you will want to check the following article also.  I found that when specifying directories outside of the IMail tree that you had to set the permissions manually for proper IIS access (such as IUSR access to the spool when on a different drive).

    http://support.ipswitch.com/kb/IM-20060214-JH01.htm

After you are done with this stuff, you will need to convert the old address books to the new one:

    http://support.ipswitch.com/kb/IM-20060627-JH01.htm

I would also recommend turning off the dictionary attack prevention in the SMTP properties by setting the limit very high and the time period very low.  I ran into an issue on 2006.1 where setting everything to 0 did not functionally disable this, and if you are running a gateway, it is best to not block your gateway :)

Matt



Linda Pagillo wrote:
Matt, i did what you said.. i now have anonomyus and basic auth checked. I'm
getting a little closer because now i get this error instead of a "page
can't be displayed":

SWbemLocator error '80041003'

Access denied

/IAdmin/IMail/services/ServicesAdmin.asp, line 61

Any ideas?


If you have any further questions, please do not hesitate to contact me
either by email or call Toll free 1-866-332-5833  Ext.7008

Linda Pagillo
Technical Support Engineer
Declude - Your Email security is our business
978.499.2933 office
978.477.8930 efax
[EMAIL PROTECTED]
www.declude.com
----- Original Message ----- 
From: "Matt" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, November 03, 2006 12:11 AM
Subject: Re: [Declude.JunkMail] Can someone help?


  
If the authentication pop-up doesn't appear, that would mean that you
only have anonymous access checked on the site or virtual directory in
IIS.  Going in and adding something like Basic Auth should generate the
pop-up.  I seem to recall having to make this adjustment on a server
that I set up.

Matt



Andy Schmidt wrote:
    
Hi,

I don't have a solution - just a pointer. When I go to that particular
screen, I get an NTFS logon screen. Apparently you don't get prompted -
      
I
  
wonder why?

Do you have auditing turned for object access and against your folders
      
in
  
Windows Explorer? Then the security log might show if there is some
permission problem.

Now, I remember I didn't do anything special. I installed a new Win 2003
      
SP1
  
system, set up a new IIS site and then installed Imail.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:    +1 201 934-9206



-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, November 03, 2006 12:34 AM
To: [email protected]
Subject: [Declude.JunkMail] Can someone help?


Hey guys, I know this isn't an Imail list, but i really need some help.
      
I'm
  
running Imail 2006.1 on  Windows 2003 server SP1. I can log into my
      
WebAdmin
  
interface with no problem, but if i try to manage my Imail services, i
      
get a
  
page can't be displayed. I can click on anything else in the WebAdmin
      
screen
  
and it takes my to it with no problems, i just can't get to my services.
      
I
  
think it has something to do with IIS, but i'm lost and tired. Could
      
someone
  
please help me with this?



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