Mark et al.,
SmarterMail shouldn't be leaving this trash around, and it shouldn't be
passing this trash to Declude. While having a work-around in Declude
is nice in lieu of a fix from SmarterMail, this really should be fixed
in SmarterMail if I am understanding the issues properly.
Matt
Mark Strother wrote:
Okay. I can confirm that all 20,000 messages have failed in the header
file. My problem now seems to be that this directory is pretty large in
size. A lot of these messages are larger than our maximum allowed size.
I'm guessing that when SmarterMail receives an email larger than the
maximum allowed size it writes failed in the header. Previously these
were automatically deleted by SmarterMail and we never saw them. Now
they're building up in the error directory.
The maximum size we allow for an email is 25MBs but in this directory I
see a lot of emails that are > 25 MBs.
I think I'm going to have to create a script that will clear this
directory every day or so.
Mark Strother
Pacific Online
Phone: 604-638-6010 ext. 222
Fax: 604-638-6020
Toll Free: 1-877-503-9870
http://www.pacificonline.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of John
T (Lists)
Sent: Tuesday, July 11, 2006 6:33 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
Mark, try this.
Go to Windows Search function.
Search files *.hdr
Search text in files failed
Search only the error directory.
Once you run the search, select all, cut, past into a temp directory.
You can now view the error directory to see if there is any file there
that does not have failed in it.
Again, I do not use SmarterMail so I do not know exactly how that is
working but just trying to provide some assistance.
John T
eServices For You
"Seek, and ye shall find!"
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
Mark Strother
Sent: Tuesday, July 11, 2006 4:34 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
As long as someone is working on this. I have 20,000 messages in the
error directory from the past 48 hours. Obviously there is no way we
can sort through this volume of mail. Randomly looking at samples it
appears as though every messages has the Failed text in the .hdr file.
I can only hope that these are all messages that can be deleted.
Mark Strother
Pacific Online
Phone: 604-638-6010 ext. 222
Fax: 604-638-6020
Toll Free: 1-877-503-9870
http://www.pacificonline.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
David Barker
Sent: Tuesday, July 11, 2006 2:35 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
Gary,
>From time to time I feel like the Declude pinyada but in this
instance
we
have provided a solution for what is happening in SM. And as I have
said we are working with them to resolve this between us.
David B
www.declude.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
Gary Steiner
Sent: Tuesday, July 11, 2006 5:31 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
I don't have an answer to this question. I just know that it is a
problem.
But what I find amusing is, here is another instance of two vendors of
interacting software products who point the finger at each other, both
saying "it's the other guy's fault."
-------- Original Message --------
From: "John T \(Lists\)" <[EMAIL PROTECTED]>
Sent: Tuesday, July 11, 2006 5:21 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
Although I do not use SmarterMail, my take is these are like T files
in Imail where it is not a complete message, but for some reason
SmarterMail is allowing Declude to have them even though they are
not
complete.
John T
eServices For You
"Seek, and ye shall find!"
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of Gary Steiner
Sent: Tuesday, July 11, 2006 12:13 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
Here is SmarterTools take on the problem:
Failed is written to the .hdr if the message was not succesfully
recieved via SMTP.
For
instance, if the connection is closed mid transmission.
These(and
corresponding
.emls) are
normally just deleted by SmarterMail. The only reason you are
noticing
them is
because of
Declude storing them in the error folder.
The implication is that Declude is interrupting part of
SmarterMail's
normail process.
Now I know this is essentially what Declude does anyway, but
shouldn't
Declude know
the difference between a message that has finished SMTP and
SmarterMail is
ready to
deliver, and a message that is incomplete in the SMTP process and
an
SMTP
retry is
occurring so this failed message should be ignored? Otherwise we
are
going to get
thousands of unneccessary incomplete messages dumped into the
error folder
that is
going to do nothing other than to take up disk space. Not to
mention that
if some
other type of error occurs that puts a message in the error
folder, we'll
never find it
because its buried under all these other superfluous messages.
Before
4.2.20, this
wasn't a problem.
-------- Original Message --------
From: "David Barker" <[EMAIL PROTECTED]>
Sent: Monday, July 10, 2006 3:24 PM
To: [email protected]
Subject: RE: [Declude.JunkMail] 4.2 build 20 Released 6 July
2006
Gary,
This is a SmarterMail issue. When they fail to complete the .hdr
file
they
write "Failed" in the .hdr as this was causing major spam
leakage for declude we decided to move incomplete messages to
the \error
folder.
You
could try changing the "Failed" to Written and drop the messages
in the \spool.
David B
www.declude.com
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf
Of Gary Steiner
Sent: Monday, July 10, 2006 2:52 PM
To: [email protected]
Subject: re: [Declude.JunkMail] 4.2 build 20 Released 6 July
2006
Now that I've installed 4.2.20, I'm getting a lot of messages in
the
error
folder (I'm running SmarterMail 3.3.2369). Most of them seem to
be
spam,
but there are some good messages in there. Am I now going to
have
to
scan
this folder for false positives just like the held spam folder?
Here is an example of the .hdr file for a message that was good:
Failed
[EMAIL PROTECTED]
[EMAIL PROTECTED]
cmdspc: false
helo: ivmail1.fcc.es
What does "Failed" mean? Is there something I can look for in
the
headers
of the message (in the .eml file) that would indicate this? Is
there
any
way to requeue this message?
-------- Original Message --------
From: "David Barker" <[EMAIL PROTECTED]>
Sent: Friday, July 07, 2006 11:01 AM
To: [email protected]>, <[email protected]
Subject: [Declude.JunkMail] 4.2 build 20 Released 6 July 2006
EVA ADD New NONSTANDARDHDR vulnerability test. Messages
found to
have broken headers are moved to the \virus folder
EVA FIX ALLOWVULNERABILITIESFROM (for user)
EVA FIX BANEXT buffer overflow
SM ADD When an error is found in the envelope (.hdr)
file
the
message is moved to the \error folder
SM ADD Decludeproc will not start without a valid
domainlist.xml
SM FIX QUEUEFILE_SAVEFILE the log is showing the
correct
directory
path
SM FIX Allows admin to set VIRDIR to any directory path
in
the
virus.cfg
David Barker
Product Manager
Your Email security is our businessT
978.499.2933 office
978.988.1311 fax
[EMAIL PROTECTED]
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