Hi Darrell,

My Declude is working as Pro still. Looking back I find an undeliverable
message to:

Delivery failed 20 attempts: [EMAIL PROTECTED]

I am not sure if this is a call home message or not since it has part of
a message that I sent to Declude support earlier at the bottom of the
Undeliverable message. I do know that the message that is at the bottom
got through as David (of Declude) replied to it.

Goran Jovanovic
Omega Network Solutions

 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
> [EMAIL PROTECTED] On Behalf Of Darrell ([EMAIL PROTECTED])
> Sent: Saturday, December 24, 2005 11:37 PM
> To: [email protected]
> Cc: [EMAIL PROTECTED]
> Subject: [Declude.JunkMail] All I wan't for Christmas is not to be
paged!
> 
> So here it is the night before Christmas and all though the house not
a
> creature was stirring not even a mouse.
> My pager starts going off incenstantly - so I jump up to see what's
the
> matter - oh my queues are filling up faster and faster...
> Sorry about that - maybe its the Christmas spirit that grabbed me...
> 
> When I got into the server my proc folder was around 2500+ q*.smd
files.
> Thank god for QueueMon :)
> 
> At first I had no idea what was going on - my proc folder was growing
and
> growing.  I checked the usual suspects (DNS, etc) and everything was
> working
> fine.  I started to sift through the logs and noticed a huge amount of
> messages that were failing a lot of tests and should have been held or
> deleted but were being marked with "LAST ACTION=IGNORE".
> 
> I bumped up the log levels and started to see the following:
> 
> Sorry, filters [REVERSEWEIGHTDNS] are only available in Declude
JunkMail
> Pro
> Using [no] CFG file outgoing. Pro version required for outgoing mail.
> 
> Not to mention I noticed messages being cleared very slowly.  After
> several
> restarts of the "Declude Proc" service things started to move again -
I am
> not sure if it was because of the multiple Declude proc restarts or
> putting
> in the DNSOVERIDE command that we used back under 2.0.6 see -
> http://www.mail-archive.com/[email protected]/msg24661.html
> 
> After a couple of restarts of the decludeproc service and the
DNSOVERIDE
> command my Declude started working again as a PRO version and messages
> started being blocked and processing very quickly.  My queues than
cleared
> up.
> 
> I am a bit sick to my stomach over this as I leaked to my customers
> probably
> 4-6K spam's over the entire 3 hour period from when this started to
when
> it
> was finished.  I will have a bit of explaining to do I imagine on
Tuesday
> if
> not sooner.
> 
> Has anyone seen this?  Any explanations on what could have caused
this.  I
> just keep thinking what if I did not have monitoring to catch this in
time
> -
> I probably would not have checked the servers until Tuesday.  My only
> guess
> is that my server failed in the "phone home" license check and
downgraded
> itself.
> 
> Darrell
>
------------------------------------------------------------------------
> Check out http://www.invariantsystems.com for utilities for Declude
And
> Imail.  IMail/Declude Overflow Queue Monitoring, SURBL/URI
integration,
> MRTG
> Integration, and Log Parsers.
> 
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