Re: [Declude.JunkMail] Spool and Overflow Folders...

[Bill Landry]

I see three instances of "Using [im.decludekey.us]" every time I run the "declude -diag" command on my two IMail/Declude servers.  I use the following setting in my declude.cfg files:   DNS    xxx.xxx.xxx.xxx   because I don't use the same DNS setting for Declude as I have configure in IMail.  I have added:   DNSOVERRIDE xxx.xxx.xxx.xxx   as well, and now the response to "declude -diag" is much quicker, and only one instance of "Using [im.decludekey.us]" shows up.   Bill ----- Original Message ----- From: Ralph Krausse To: Declude.JunkMail@declude.com Sent: Wednesday, May 18, 2005 1:42 PM Subject: [Declude.JunkMail] Spool and Overflow Folders...   We have had reports from some customers that their spool and overflow folders have been slowly backing up using Declude 2.0.6   If you are experiencing this kind of problem, type    Declude -diag    at the command prompt.   SmarterMail ---------------- If you see 'Using [sm.decludekey.us]' more than once, follow steps 1-5   Imail ---------------- If you see 'Using [im.decludekey.us]' more than once, follow steps 1-5         1. Create a new txt file in your Declude folder and rename it to declude.cfg. If you already have a declude.cfg skip to step 2   2. Open the declude.cfg in notepad   3. Add DNSOVERRIDE xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is your DNS server IP address (use the IP defined in your Smartermail or IMail administrator DNS     field)   4. Save the declude.cfg file   5. Return to the command prompt and type    Declude -diag    you should see the 'Using' text being displayed only once.   6. Monitor the spool and the overflow to see if the situation has improved.       Declude Engineering