We negative weight and whitelist on rare occasions. The best thing is to
notify them that they have configuration errors and let them know the
consequences of the configuration errors.

My bet is they do not even know there is a problem. You will be doing them a
favor by notifying them. My guess is they have been trying to figure out why
the occosional email never maket it to the intended recipient when in fact
it is making it to their server it is just being deleted.

I have found that many admins do not even know there is a problem. I have
about a 30% success rate on getting them to fix their end. for example I
notified Office Depot of their HELO and RDNS issues and they had them fixed
in a day, they thanked me and told me that they had added a new mail server
and the DNS admin added incorrect entries. If I had not notified them they
might have lost customers over bad service due to legitimate mail being
tagsed as spam.

Notify susd.org and let them know the problem. If they fix the issue you
need not change your configuration at all.


Kevin Bilbee


> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of David Dodell (by
> way of "R. Scott Perry" <[EMAIL PROTECTED]>)
> Sent: Tuesday, January 13, 2004 5:37 PM
> To: [EMAIL PROTECTED]
> Subject: [Declude.JunkMail] safe way to "whitelist" this
>
>
> I get email from the susd.org domain on a regular basic, but they are
> poorly setup.  The headers appear as such:
>
> X-Declude-Sender: [EMAIL PROTECTED] [204.228.60.250]
> X-Spam-Tests-Failed: BASE64, HELOBOGUS, REVDNS, WEIGHT10 [10]
> X-Country-Chain: UNITED STATES->destination
> X-Note: This E-mail was sent from [No Reverse DNS] ([204.228.60.250]).
> X-Hello: pyle.susd.org
> X-Declude-Date: 01/13/2004 13:46:08 [0]
>
>
> I have the domain setup in a reverse domain test, but that doesn't
> negative weigh because they don't have a valid reverse DNS.
>
> How can I whitelist this domain safely?
>
> David
>
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