On reflection ... you're probably right that it would just shift the support
burden from making configuration changes to explaining how to make
configuration changes.

I think I could make it work in my environment (corporate), but it would be
a challenge in the ISP world.

-Bill Naber

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry
Sent: Tuesday, December 17, 2002 1:12 PM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.JunkMail] An optional web interface for Declude
JunkMail?



>Could we take a lower tech route and use the program alias capabilities?
>Make changing your spam settings similar to subscribing/unsubscribing from
a
>mailing list.

That's what we were originally thinking of a few years back, but the
problem is that end users are well... end users.

For example, there are even some knowledgeable IMail admins who still don't
know how to quote E-mail (most often mixing in their reply with the
original E-mail, with nothing to separate the two).  We even have some
IMail admins who can't subscribe to the mailing lists (and all of them have
access to the full help system of IMail).  I'm guessing that a lot of
people could have troubles with such a system.

>I picture something along the lines of sending a change request to
>[EMAIL PROTECTED]  I get back a form where I can change the
>settings and reply.
>
>It's not nearly as slick as a web interface, but it would work for everyone
>(except maybe Imail gateway users) and not require adding any web server
>apps to the mail server.

Is this something that others would find useful?  It definitely would be
easier for us to implement.
                             -Scott

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