Monday, December 16, 2002 you wrote: > A lot of our customers seem to want a web interface to Declude > JunkMail, mostly so that customers can turn their spam settings on > or off.
Yes, I thought about it again this morning as I was scrolling through 476 trapped messages from overnight. Actually it takes seconds but always irritates me, especially when I have a cold. > Is this something that is important enough that it would be > worthwhile? I've invested a good deal of time and effort in this already considering whether I might implement a user or domain based system and I'll share a bit that I've learned. In our case the application need not be tied to web messaging as we have very few web messaging users. Mostly it would be a domain administrator issue for us. Generally they would be more at home using an interface integrated into other applications we've written for them than in the IMAIL web messaging interface. In thinking how I'd implement a system I decided that first I'd sort the existing hold directory messages by domain. This seemed rather easy to do but was complicated by the domain alias issue. It was further complicated because we do trap certain outgoing messages so there has to be a distinction. We already had methods to "delete" and re-spool. However, I did change delete so that it really only compresses and archives and the archive is cleaned periodically. One interesting fact that emerged from this was that only a few domains account for the bulk of our spam. So we think that the most reasonable course is likely to force the high spam domains to self-management and leave the others under our central management. We devised the Sql2000 system for managing all rules and combined every filter into one sql rule table. This alone has helped us immensely. The next obvious step in that regard is to add a flag for rules that determines global or domain use so that the domain admin can work with his own set. I think this is pretty easily managed and well within the scope of our domain admins competence. So I think that a working system for the domain is really not that difficult. However, I am concerned about the actual use of the system by the domain admin. We have a lot of trouble getting them to clean up mailboxes now so I think we'll have to add some sort of system for auto cleaning their respective held message folders. I am more pessimistic about moving to the individual user level. I think the benefit is not really worth the effort on that level. I don't think we'd purchase the system in any event. Terry Fritts --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
