Re: [Declude.JunkMail] I've been reported!

Wed, 11 Dec 2002 07:21:52 -0800 



What do you do when uninformed (L)users start reporting you to spam
databases in error?




That's usually easy to deal with.



If they submitted you to a spam database that requires proof of spamming, 
you need to fix the problem that caused the spam to get out.



If they submitted you to a spam database that doesn't require any proof of 
spamming, don't worry about it; anyone using such a test will lose a lot of 
their mail.




I received an email that was CC:ed to
[EMAIL PROTECTED] from some guy who got a "400 Million Email
Addresses" spam with a forged, nonexistent email address on my domain in the
"From:" field.




This you don't have to worry about.  It's impossible to list your domain in 
standard spam databases; only IPs get listed (with a few rare exceptions).




Here is his message and my reply.  Anyone know about Abuse.net?  I'm gonna
start crawling their site and figure out how much damage was done.




abuse.net is just a 'clearinghouse' of abuse@ addresses, nothing more, as 
far as I know.  The "[EMAIL PROTECTED]" address simply re-routes 
the E-mail to "[EMAIL PROTECTED]" (or another address, if you have a 
different address registered there).



We have a "canned response" we send to people who send us complaints where 
the E-mail didn't originate from us (we have one domain that for some 
reason gets occasional abuse@ complaints like the one you saw).

                                            -Scott



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