On Wed, May 11, 2011 at 04:12:22PM -0700, Rodrigo Pinero wrote:
> Good Night!
> My name is Rodrigo and use Linux more or less 4 years as my main system. I 
> decided to migrate to Debian 6.0.1a but it had neither good connection speed 
> I decided to buy the DVD's with a company here in my country, and I used the 
> link provided on the site of Debian "CA Computer" www.cacomputadores.com. br "
> I made the bank transfer request with the value the same day and received the 
> confirmation email confirming receipt of payment by the company. The time for 
> delivery of that was an average of 4 days 8 and already do not have any 
> confirmation.
> I enter the site and all I see is a message that says "processing" try to 
> speak in online service and just ignore me, I call your phone and simply 
> switch off.
> I am fully aware that not recover the money spent, and was not much, but I 
> think a company that gives no value to the customer does not deserve to be 
> part of the Linux community.
> A company that does not answer phone does not answer emails, do nothing 
> should not even exist, and apparently does not exist.
> I hope I have been the first and last to be injured by this gang of thieves 
> that uses the image of a community like this to earn serious money at your 
> expense.
> I do not want my money back I am no linux user for the software is free but 
> for the freedom it provides and this was exactly what I was taken. Yes the 
> system would pay gladly, but this is not the case.
> Now I'm trying to find a way to lower the 8 DVD without buying because the 
> media really have no more trust in others, but that does not change my desire 
> to continue enjoying my freedom.
> 
> A big hug to the whole Debian community!
> 
>  Forgiveness for my bad English

Hi Rodrigo,
can you please say to me when you've ordered (the day, I mean) the DVDs?
So, I could try to ask the vendor about your order.
Unfortunately the most we can do is drop the vendor from our webpage.

Cheers,
Francesca
-- 
<taffit> eof: when I want something | "Convince people with results,
done quickly, I don't wait for      |  rather than words"
others ;)                           |  Enrico Zini
                                

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