Package: wnpp Version: unavailable; reported 2003-09-29 Severity: wishlist * Package name : otrs Version : 1.1.3 Upstream Author : OTRS GmbH <[EMAIL PROTECTED]> Martin Edenhofer Stefan Wintermeyer Sebastian Wormser * URL : http://otrs.org/ * License : GPL Description : Open Ticket Request System
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. -- System Information: Debian Release: 3.0 Architecture: i386 Kernel: Linux ruf098.fkie.fgan.de 2.4.21-dm #1 SMP Thu Jul 17 21:07:54 CEST 2003 i686 Locale: LANG=C, [EMAIL PROTECTED]