Dear Sir/Madam, Thank you for contacting the BT Internet Services Billing team.
Please read this email, as you may need to 'Reply' to action your request. You have received this auto response because you have requested help from the BT Internet Services Billing team. We have an extensive online help area that may be able to resolve your billing query. Please go to the homepage and click on help. We have also included common resolutions at the end of this response – see the TIP section below. If you are a Narrowband customer, i.e. your enquiry is regarding a Pay as you go, Surftime or Anytime account, you should direct your enquiry to [EMAIL PROTECTED] Please note for the protection of all of our users, the helpdesk is not able to provide customers with username or password details via email. To obtain these details please contact the telephone helpdesk on 0845 6007030 If you are enquiring regarding cancelling your account, you should forward the details asked for below to [EMAIL PROTECTED] STILL NEED HELP - WHAT TO DO. However, if you still require further information please complete the details below & 'REPLY' to this email for a personal response to your query. Q1. What is your full log-on name? (e.g., [EMAIL PROTECTED]) Q2. Telephone number on which the ADSL service is installed. Q3. ADSL Account number (for Business products only. e.g., WM #### ####). Q4. Full description of the enquiry, including relevant dates/times or previous helpdesk reference number. Q5. Your helpdesk phrase (usually your mother's maiden name) Many thanks, BT Internet Services Billing team. TIP To update your credit card or direct debt details, please go to https://account.btinternet.com/selfcare/ and follow on screen instructions. This electronic message contains information from British Telecommunications plc, which may be privileged or confidential. The information is intended for use only by the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is strictly prohibited. If you have received this electronic message in error, please notify me by telephone or email (to the number or email address above) immediately. Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000 Please do not remove - <!-- $$NAS 30$$ --> -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
