On Saturday, 24-08-2024 at 08:11 Joe B wrote:
> Hello,
>
> i've been having an issue where my laptop powers off randomly when
> not connected to power. This has been happening since stable and
> currently i'm on unstable. I would like to use my laptop without
> power.
Joe,
Your issue seems to be experienced by other Aspire E5-575 users.
I believe this to be a hardware fault, not something that Debian can assist you
with. Maybe others who post here, have an idea that could help?
The Acer Aspire E5-575-77CR is a powerful laptop with the latest Windows 11
operating system. It packs a 7th generation Intel Core i7-7500U processor,
providing up to 3.50 GHz of speed.
Model Aspire 5 (2019)
Release date April 2019
https://community.acer.com/en/discussion/562962/acer-e5-575g-52da-charging-battery-issues
3. Whenever unplugged my laptop doesn’t stay on, switches off right away!
https://community.acer.com/en/discussion/561611/acer-aspire-e-15-e5-575g-shuts-down-when-unplugged
Acer Aspire E 15 E5-575G Shuts Down When Unplugged
My laptop that is 1.5 years old instantly shuts down the moment it is unplugged.
I've tried using the reset battery button at the back as well as other
variations of that fix to no avail.
My battery also says "98% available, (plugged in, charging)" but it doesn't
decrease or increase from that 98%.
https://www.quora.com/I-have-an-Acer-E5-574-laptop-Its-battery-always-shows-100-charged-but-as-soon-as-I-unplugged-the-charger-it-got-turned-off-What-is-the-issue-with-the-battery-What-should-I-do
I have an Acer E5-574 laptop. Its battery always shows 100% charged, but as
soon as I unplugged the charger it got turned off. What is the issue with the
battery? What should I do?
https://www.ifixit.com/Answers/View/715997/Why+does+my+laptop+suddenly+shuts+down+with+no+signs+of+life?srsltid=AfmBOopv9IHYAnotNCj5CDyq03YEVaSQliLnhTRw_g-CkgUxI97vUUTV
My Acer Aspire E5-575G stopped charging up to 100%. It usually stops charging
around 93-96%. When unplugged, it suddenly goes off at around 54 - 57% and will
not turn on no matter what I do. When it suddenly goes of, it doesn't indicate
signs of life/power when I plug it in to charge. (That is, the orange light
won't turn on to indicate charging)
I've tried resetting the battery several times and it still won't switch on, I
even went as far as opening up the pc to disconnect and reconnect the built-in
battery, but it still won't turn on.
https://www.youtube.com/watch?v=qMKzefxhhqY
Acer Aspire E5 575 Battery Replacement Guide
George.
>
> Please advise on what logs you might need
>
> System Information
> Manufacturer: Acer
> Product Name: Aspire E5-575
>
>
>
> uname -a
> Linux debian 6.10.6-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.10.6-1
> (2024-08-19) x86_64 GNU/Linux
>
> lsmod
> -----
> Module Size Used by
> ccm 20480 6
> xt_CHECKSUM 12288 1
> xt_MASQUERADE 16384 3
> xt_conntrack 12288 1
> ipt_REJECT 12288 2
> nf_reject_ipv4 16384 1 ipt_REJECT
> xt_tcpudp 16384 0
> nft_compat 20480 7
> nft_chain_nat 12288 2
> nf_nat 65536 2 nft_chain_nat,xt_MASQUERADE
> nf_conntrack 204800 3 xt_conntrack,nf_nat,xt_MASQUER
> ADE
> nf_defrag_ipv6 24576 1 nf_conntrack
> nf_defrag_ipv4 12288 1 nf_conntrack
> nf_tables 372736 156 nft_compat,nft_chain_nat
> bridge 389120 0
> stp 12288 1 bridge
> llc 16384 2 bridge,stp
> qrtr 53248 2
> snd_sof_pci_intel_skl 24576 0
> snd_sof_intel_hda_generic 36864 1 snd_sof_pci_intel_skl
> soundwire_intel 73728 1 snd_sof_intel_hda_generic
> soundwire_generic_allocation 12288 1 soundwire_intel
> soundwire_cadence 45056 1 soundwire_intel
> snd_sof_intel_hda_common 184320 2
> snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> snd_sof_intel_hda_mlink 36864 3
> soundwire_intel,snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> intel_rapl_msr 20480 0
> snd_sof_intel_hda 20480 2
> snd_sof_intel_hda_common,snd_sof_intel_hda_generic
> intel_rapl_common 49152 1 intel_rapl_msr
> snd_sof_pci 24576 2
> snd_sof_intel_hda_generic,snd_sof_pci_intel_skl
> intel_uncore_frequency 12288 0
> snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_generic
> intel_uncore_frequency_common 16384 1 intel_uncore_frequency
> rfcomm 102400 6
> snd_sof 372736 5
> snd_sof_pci,snd_sof_intel_hda_common,snd_sof_intel_hda_generic,snd_sof_i
> ntel_hda,snd_sof_pci_intel_skl
> cmac 12288 3
> algif_hash 12288 1
> algif_skcipher 12288 1
> x86_pkg_temp_thermal 16384 0
> af_alg 32768 6 algif_hash,algif_skcipher
> intel_powerclamp 16384 0
> bnep 36864 2
> kvm_intel 413696 0
> snd_sof_utils 16384 1 snd_sof
> soundwire_bus 114688 3
> soundwire_intel,soundwire_generic_allocation,soundwire_cadence
> snd_soc_avs 208896 0
> snd_soc_hda_codec 24576 1 snd_soc_avs
> snd_hda_codec_hdmi 90112 1
> kvm 1343488 1 kvm_intel
> snd_soc_skl 204800 0
> snd_soc_hdac_hda 28672 2 snd_sof_intel_hda_common,snd_soc_skl
> snd_hda_ext_core 36864 7
> snd_soc_avs,snd_soc_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,
> snd_sof_intel_hda_mlink,snd_soc_skl,snd_sof_intel_hda
> ath10k_pci 53248 0
> snd_soc_sst_ipc 20480 1 snd_soc_skl
> snd_ctl_led 24576 0
> snd_soc_sst_dsp 45056 1 snd_soc_skl
> ath10k_core 532480 1 ath10k_pci
> snd_soc_acpi_intel_match 106496 3
> snd_sof_intel_hda_generic,snd_soc_skl,snd_sof_pci_intel_skl
> snd_soc_acpi 16384 3
> snd_soc_acpi_intel_match,snd_sof_intel_hda_generic,snd_soc_skl
> snd_hda_codec_realtek 208896 1
> snd_soc_core 413696 7
> snd_soc_avs,snd_soc_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_
> common,snd_soc_hdac_hda,snd_soc_skl
> snd_hda_codec_generic 114688 1 snd_hda_codec_realtek
> snd_hda_scodec_component 20480 1 snd_hda_codec_realtek
> ghash_clmulni_intel 16384 0
> sha512_ssse3 53248 0
> ath 36864 1 ath10k_core
> sha256_ssse3 32768 0
> snd_compress 28672 2 snd_soc_avs,snd_soc_core
> sha1_ssse3 32768 0
> uvcvideo 147456 0
> snd_pcm_dmaengine 16384 1 snd_soc_core
> videobuf2_vmalloc 20480 1 uvcvideo
> snd_hda_intel 61440 5
> mac80211 1396736 1 ath10k_core
> btusb 86016 0
> uvc 12288 1 uvcvideo
> videobuf2_memops 16384 1 videobuf2_vmalloc
> aesni_intel 364544 8
> snd_intel_dspcfg 36864 6
> snd_soc_avs,snd_hda_intel,snd_sof,snd_sof_intel_hda_common,snd_sof_intel
> _hda_generic,snd_soc_skl
> snd_intel_sdw_acpi 16384 2 snd_intel_dspcfg,snd_sof_intel_hda_generic
> videobuf2_v4l2 36864 1 uvcvideo
> btrtl 32768 1 btusb
> binfmt_misc 28672 1
> snd_hda_codec 212992 9
> snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,s
> nd_hda_intel,snd_hda_codec_realtek,snd_soc_hdac_hda,snd_soc_skl,snd_sof_intel_hda
> btintel 69632 1 btusb
> mei_hdcp 28672 0
> mei_pxp 16384 0
> crypto_simd 16384 1 aesni_intel
> btbcm 24576 1 btusb
> libarc4 12288 1 mac80211
> cryptd 28672 3 crypto_simd,ghash_clmulni_intel
> rapl 20480 0
> btmtk 12288 1 btusb
> intel_cstate 24576 0
> snd_hda_core 143360 12
> snd_hda_codec_generic,snd_soc_avs,snd_hda_codec_hdmi,snd_soc_hda_codec,
> snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_hda_codec_realtek,snd_sof_intel_hda_common,snd_soc_hdac
> _hda,snd_soc_skl,snd_sof_intel_hda
> cfg80211 1339392 3 ath,mac80211,ath10k_core
> bluetooth 1069056 32 btrtl,btmtk,btintel,btbcm,bnep,btusb,rfcomm
> videodev 364544 2 videobuf2_v4l2,uvcvideo
> snd_hwdep 16384 1 snd_hda_codec
> acer_wmi 36864 0
> intel_uncore 258048 0
> snd_pcm 188416 15
> snd_soc_avs,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_in
> tel,snd_sof,snd_sof_intel_hda_common,snd_compress,snd_soc_core,snd_sof_utils,snd_soc_skl,snd_hda_core,sn
> d_sof_pci_intel_skl,snd_pcm_dmaengine
> sparse_keymap 12288 1 acer_wmi
> intel_wmi_thunderbolt 16384 0
> pcspkr 12288 0
> platform_profile 12288 1 acer_wmi
> wmi_bmof 12288 0
> mei_me 57344 2
> iTCO_wdt 12288 0
> snd_timer 53248 1 snd_pcm
> videobuf2_common 81920 4
> videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
> intel_pmc_bxt 16384 1 iTCO_wdt
> mei 184320 5 mei_hdcp,mei_pxp,mei_me
> iTCO_vendor_support 12288 1 iTCO_wdt
> snd 147456 21
> snd_ctl_led,snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hwdep,snd_hda_
> intel,snd_hda_codec,snd_hda_codec_realtek,snd_sof,snd_timer,snd_compress,snd_soc_core,snd_pcm
> mc 94208 4
> videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
> watchdog 49152 1 iTCO_wdt
> ee1004 16384 0
> soundcore 16384 2 snd_ctl_led,snd
> rfkill 40960 7 acer_wmi,bluetooth,cfg80211
> intel_pch_thermal 16384 0
> intel_xhci_usb_role_switch 12288 0
> roles 16384 1 intel_xhci_usb_role_switch
> intel_pmc_core 122880 0
> intel_vsec 20480 1 intel_pmc_core
> pmt_telemetry 16384 1 intel_pmc_core
> acpi_pad 184320 0
> pmt_class 12288 1 pmt_telemetry
> ac 16384 0
> joydev 24576 0
> evdev 28672 15
> serio_raw 16384 0
> sg 45056 0
> coretemp 16384 0
> msr 12288 0
> parport_pc 40960 0
> ppdev 24576 0
> lp 20480 0
> parport 81920 3 parport_pc,lp,ppdev
> efi_pstore 12288 0
> configfs 69632 1
> nfnetlink 20480 3 nft_compat,nf_tables
> ip_tables 28672 0
> x_tables 53248 7
> xt_conntrack,nft_compat,xt_tcpudp,xt_CHECKSUM,ipt_REJECT,ip_tables,xt_MA
> SQUERADE
> autofs4 57344 2
> ext4 1130496 1
> crc16 12288 2 bluetooth,ext4
> mbcache 16384 1 ext4
> jbd2 196608 1 ext4
> btrfs 2105344 0
> blake2b_generic 24576 0
> raid10 73728 0
> raid456 196608 0
> async_raid6_recov 20480 1 raid456
> async_memcpy 16384 2 raid456,async_raid6_recov
> async_pq 16384 2 raid456,async_raid6_recov
> async_xor 16384 3 async_pq,raid456,async_raid6_recov
> async_tx 16384 5
> async_pq,async_memcpy,async_xor,raid456,async_raid6_recov
> xor 20480 2 async_xor,btrfs
> raid6_pq 122880 4 async_pq,btrfs,raid456,async_raid6_recov
> libcrc32c 12288 5 nf_conntrack,nf_nat,btrfs,nf_tables,raid456
> crc32c_generic 12288 0
> raid1 61440 0
> raid0 24576 0
> md_mod 225280 4 raid1,raid10,raid0,raid456
> hid_logitech_hidpp 69632 0
> i915 4235264 16
> hid_logitech_dj 40960 0
> sd_mod 81920 2
> t10_pi 20480 1 sd_mod
> hid_generic 12288 0
> sr_mod 28672 0
> crc64_rocksoft 16384 1 t10_pi
> cdrom 81920 1 sr_mod
> crc64 16384 1 crc64_rocksoft
> crc_t10dif 16384 1 t10_pi
> usbhid 77824 2 hid_logitech_dj,hid_logitech_hidpp
> crct10dif_generic 12288 0
> hid 253952 4
> usbhid,hid_generic,hid_logitech_dj,hid_logitech_hidpp
> drm_buddy 20480 1 i915
> rtsx_pci_sdmmc 32768 0
> i2c_algo_bit 12288 1 i915
> drm_display_helper 262144 1 i915
> ahci 49152 2
> mmc_core 249856 1 rtsx_pci_sdmmc
> libahci 61440 1 ahci
> cec 69632 2 drm_display_helper,i915
> rc_core 73728 1 cec
> r8169 118784 0
> ttm 102400 1 i915
> libata 454656 2 libahci,ahci
> realtek 45056 1
> mdio_devres 12288 1 r8169
> crct10dif_pclmul 12288 1
> drm_kms_helper 253952 2 drm_display_helper,i915
> crct10dif_common 12288 3 crct10dif_generic,crc_t10dif,crct10dif_pclmul
> crc32_pclmul 12288 0
> xhci_pci 24576 0
> scsi_mod 319488 4 sd_mod,libata,sg,sr_mod
> libphy 225280 3 r8169,mdio_devres,realtek
> xhci_hcd 356352 1 xhci_pci
> psmouse 208896 0
> rtsx_pci 147456 1 rtsx_pci_sdmmc
> crc32c_intel 16384 3
> drm 749568 16
> drm_kms_helper,drm_display_helper,drm_buddy,i915,ttm
> intel_lpss_pci 24576 0
> usbcore 401408 6
> xhci_hcd,usbhid,uvcvideo,btusb,xhci_pci,hid_logitech_hidpp
> intel_lpss 12288 1 intel_lpss_pci
> i2c_i801 36864 0
> idma64 20480 0
> i2c_smbus 16384 1 i2c_i801
> scsi_common 16384 5 scsi_mod,sd_mod,libata,sg,sr_mod
> usb_common 16384 3 xhci_hcd,usbcore,uvcvideo
> battery 28672 0
> video 77824 2 acer_wmi,i915
> wmi 28672 4 video,intel_wmi_thunderbolt,acer_wmi,wmi_bmof
> button 24576 0
>
> lsb_release -a
> ----
> No LSB modules are available.
> Distributor ID: Debian
> Description: Debian GNU/Linux trixie/sid
> Release: n/a
> Codename: trixie
>
> lspci
> ----
> 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core
> Processor Host Bridge/DRAM Registers
> (rev 02)
> 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
> 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0
> xHCI Controller (rev 21)
> 00:14.2 Signal processing controller: Intel Corporation Sunrise
> Point-LP Thermal subsystem (rev 21)
> 00:15.0 Signal processing controller: Intel Corporation Sunrise
> Point-LP Serial IO I2C Controller #0 (re
> v 21)
> 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP
> CSME HECI #1 (rev 21)
> 00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA
> Controller [AHCI mode] (rev 21)
> 00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> Root Port #9 (rev f1)
> 00:1d.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express
> Root Port #11 (rev f1)
> 00:1d.3 PCI bridge: Intel Corporation Device 9d1b (rev f1)
> 00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC/eSPI Controller (rev
> 21)
> 00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
> 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
> 00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
> 02:00.0 Network controller: Qualcomm Atheros QCA9377 802.11ac Wireless
> Network Adapter (rev 31)
> 03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
> RTL8411B PCI Express Card Reader (rev 0
> 1)
> 03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd.
> RTL8111/8168/8211/8411 PCI Express Gigabit
> Ethernet Controller (rev 12)
>
>
