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On 1/14/24 16:03, Maureen L Thomas wrote:
I am using a Lenovo computer with 8G of memory and 1 TB hard drive, AMD Ryzen 3 2200g w/radion vega graphices x4, Graphics Gallium 0.4 llvmpipe, it is running 64 bit Debian. Processor is Intel Core i3-9100T, CPU 3.10GHz, Realtec 8821CE wireless lan 802.11 ac PCI-E NIC.

My problem is all of a sudden I have no sound at all.  I have checked
all my settings and they have not changed at all so I should have had
sound.  There is none no matter what I have done. I need help
please.


On 1/14/24 17:21, Maureen L Thomas wrote:
Sorry I forgot I am using Debian Bookworm and it is updated with the
 latest updates.


On 1/14/24 23:58, David Christensen wrote:
What desktop environment are you using?

What application are you using?

What speakers are you using?  If external, have you checked the
cables -- both sound and power?  The power adapter?  The AC cable?
The AC outlet?


On 1/15/24 12:31, Maureen L Thomas wrote:
I am using Gnome and the application is firefox with you tube, the speakers are internal only. I have checked to make sure I didn't turn something off by accident and everything is telling me that it is working.


On 1/15/24 22:04, Maureen Thomas wrote:
My sound has been working just fine the day before that. Now nothing.


Do you have any *.wav or *.mp3 files on your computer? If so, try double-clicking on one. Hopefully, a music player app will open the file and start playing it.


Alternatively, does your computer have a CD/DVD/BD drive? If so, insert a music CD. Hopefully, a music player app will open and play the CD. Or, you might get a chooser dialog asking what to do; try to find a choice that plays the CD.


My guess is that some sound system feature got misconfigured, such as a mixer setting. On Xfce, I have a panel with an icon that looks like a speaker. If I left click on it, I get some mute buttons and sliders I can adjust. If I right click and choose Properties, I get a tabbed pop-up window with more settings. Looking in the menu (e.g. Start button) -> Multimedia -> PulseAudio Volume Control, a tabbed app starts with lots of settings. I expect Gnome has similar features. See what you can find. Look for icons with an "X" on them, that might mean mute. Click on them to turn muting off.


If the above ideas fail, do you know how to issue root commands in a terminal?


David

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