Hi I recently purchased an HP ProBook 440 14" G10 laptop. This configuration is certified by Ubuntu[1]. The specs, as advertised by HP, can be found here[2].
The installation (debian 12 'bookworm') went as expected (using DVD and wired connection). However, after reboot, I discovered that wifi was not working. Bluetooth, on the other hand, is working. After three days of search on the internet[3]-[9] I am really at a loss. I have been a long-time debian *user* -- but am not an expert. I am aware of the possibility to download drivers and compile them from source[10]-[12], but hesitate to do that without an expert guide. System and device information, as gathered by wireless-info script[13], will follow the references. Please advise Thanks in advance. Itay ########## references [1] https://ubuntu.com/certified/202301-31130/22.04%20LTS [2] https://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c08480164 [3] https://forums.debian.net/viewtopic.php?t=151340 [4] https://askubuntu.com/questions/1475717/network-controller-driver-of-rtl8852ce-does-not-work-on-20-04 [5] https://askubuntu.com/questions/1215532/realtek-8822ce-wifi-not-working-but-bluetooth-working [6] https://askubuntu.com/questions/1336379/network-driver-for-realtek-8852-20-10 [7] https://naushadbhat.medium.com/ubuntu-wifi-not-working-in-new-hp-laptops-solution-533e68613b7b [8] https://forums.linuxmint.com/viewtopic.php?t=397536 [9] http://linux-wless.passys.nl/ [10] https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software [11] https://github.com/airium/Realtek-PCIe-GBE-NIC-Driver [12] https://github.com/lwfinger [13] https://github.com/UbuntuForums/wireless-info ########## wireless info START ########## Report from: 04 Oct 2023 11:45 IDT +0300 Booted last: 04 Oct 2023 00:00 IDT +0300 Script from: 25 Jan 2020 03:34 UTC +0000 ##### release ########################### Distributor ID: Debian Description: Debian GNU/Linux 12 (bookworm) Release: 12 Codename: bookworm ##### kernel ############################ Linux 6.1.0-10-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.38-1 (2023-07-14) x86_64 unknown unknown GNU/Linux Parameters: ro, quiet ##### desktop ########################### sed: can't read /root/.dmrc: No such file or directory Could not be determined. ##### lspci ############################# 03:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. Device [10ec:c852] (rev 01) Subsystem: Hewlett-Packard Company Device [103c:88e5] 04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:8b78] Kernel driver in use: r8169 ##### lsusb ############################# Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 003 Device 005: ID 04f3:0c7e Elan Microelectronics Corp. ELAN:ARM-M4 Bus 003 Device 004: ID 0bda:c85c Realtek Semiconductor Corp. Bluetooth Radio Bus 003 Device 002: ID 0408:5483 Quanta Computer, Inc. HP HD Camera Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ##### PCMCIA card info ################## ##### rfkill ############################ 13: hci0: Bluetooth Soft blocked: no Hard blocked: no ##### secure boot ####################### SecureBoot disabled ##### lsmod ############################# wmi_bmof 16384 0 wmi 36864 2 video,wmi_bmof ##### interfaces ######################## [/etc/network/interfaces] source /etc/network/interfaces.d/* auto lo iface lo inet loopback ##### ifconfig ########################## 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback <MAC address> brd <MAC address> inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host noprefixroute valid_lft forever preferred_lft forever 2: enp4s0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether <MAC 'enp4s0' [IF1]> brd <MAC address> inet 10.0.0.17/24 brd 10.0.0.255 scope global dynamic noprefixroute enp4s0 valid_lft 3358sec preferred_lft 3358sec inet6 2a10:8010:680d:0:baa1:56c:141b:ca7/64 scope global temporary dynamic valid_lft 86122sec preferred_lft 84235sec inet6 2a10:8010:680d:0:<IP6 'enp4s0' [IF1]>/64 scope global dynamic mngtmpaddr noprefixroute valid_lft 86122sec preferred_lft 86122sec inet6 fe80::<IP6 'enp4s0' [IF1]>/64 scope link noprefixroute valid_lft forever preferred_lft forever ##### iwconfig ########################## lo no wireless extensions. enp4s0 no wireless extensions. ##### route ############################# default via 10.0.0.138 dev enp4s0 proto dhcp src 10.0.0.17 metric 100 10.0.0.0/24 dev enp4s0 proto kernel scope link src 10.0.0.17 metric 100 ##### resolv.conf ####################### [644 root '/etc/resolv.conf'] search Home nameserver 10.0.0.138 nameserver 2a10:8010:680d::1 ##### network managers ################## Installed: NetworkManager Running: root 796 1 0 Oct02 ? 00:00:02 /usr/sbin/NetworkManager --no-daemon ##### NetworkManager info ############### GENERAL.DEVICE: enp4s0 GENERAL.TYPE: ethernet GENERAL.NM-TYPE: NMDeviceEthernet GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/2 GENERAL.VENDOR: Realtek Semiconductor Co., Ltd. GENERAL.PRODUCT: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller GENERAL.DRIVER: r8169 GENERAL.DRIVER-VERSION: 6.1.0-10-amd64 GENERAL.FIRMWARE-VERSION: -- GENERAL.HWADDR: <MAC 'enp4s0' [IF1]> GENERAL.MTU: 1500 GENERAL.STATE: 100 (connected) GENERAL.REASON: 0 (No reason given) GENERAL.IP4-CONNECTIVITY: 4 (full) GENERAL.IP6-CONNECTIVITY: 4 (full) GENERAL.UDI: /sys/devices/pci0000:00/0000:00:1c.7/0000:04:00.0/net/enp4s0 GENERAL.PATH: pci-0000:04:00.0 GENERAL.IP-IFACE: enp4s0 GENERAL.IS-SOFTWARE: no GENERAL.NM-MANAGED: yes GENERAL.AUTOCONNECT: yes GENERAL.FIRMWARE-MISSING: no GENERAL.NM-PLUGIN-MISSING: no GENERAL.PHYS-PORT-ID: -- GENERAL.CONNECTION: Wired connection 1 GENERAL.CON-UUID: 6632f681-2bcf-4e42-8b89-08a46da61edd GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/11 GENERAL.METERED: no (guessed) CAPABILITIES.CARRIER-DETECT: yes CAPABILITIES.SPEED: 1000 Mb/s CAPABILITIES.IS-SOFTWARE: no CAPABILITIES.SRIOV: no INTERFACE-FLAGS.UP: yes INTERFACE-FLAGS.LOWER-UP: yes INTERFACE-FLAGS.CARRIER: yes INTERFACE-FLAGS.PROMISC: no WIRED-PROPERTIES.CARRIER: on IP4.ADDRESS[1]: 10.0.0.17/24 IP4.GATEWAY: 10.0.0.138 IP4.ROUTE[1]: dst = 10.0.0.0/24, nh = 0.0.0.0, mt = 100 IP4.ROUTE[2]: dst = 0.0.0.0/0, nh = 10.0.0.138, mt = 100 IP4.DNS[1]: 10.0.0.138 IP4.DOMAIN[1]: Home DHCP4.OPTION[1]: dhcp_client_identifier = 01:<MAC 'enp4s0' [IF1]> DHCP4.OPTION[2]: dhcp_lease_time = 3600 DHCP4.OPTION[3]: dhcp_server_identifier = 10.0.0.138 DHCP4.OPTION[4]: domain_name = Home DHCP4.OPTION[5]: domain_name_servers = 10.0.0.138 DHCP4.OPTION[6]: expiry = 1696412504 DHCP4.OPTION[7]: ip_address = 10.0.0.17 DHCP4.OPTION[8]: requested_broadcast_address = 1 DHCP4.OPTION[9]: requested_domain_name = 1 DHCP4.OPTION[10]: requested_domain_name_servers = 1 DHCP4.OPTION[11]: requested_domain_search = 1 DHCP4.OPTION[12]: requested_host_name = 1 DHCP4.OPTION[13]: requested_interface_mtu = 1 DHCP4.OPTION[14]: requested_ms_classless_static_routes = 1 DHCP4.OPTION[15]: requested_nis_domain = 1 DHCP4.OPTION[16]: requested_nis_servers = 1 DHCP4.OPTION[17]: requested_ntp_servers = 1 DHCP4.OPTION[18]: requested_rfc3442_classless_static_routes = 1 DHCP4.OPTION[19]: requested_root_path = 1 DHCP4.OPTION[20]: requested_routers = 1 DHCP4.OPTION[21]: requested_static_routes = 1 DHCP4.OPTION[22]: requested_subnet_mask = 1 DHCP4.OPTION[23]: requested_time_offset = 1 DHCP4.OPTION[24]: requested_wpad = 1 DHCP4.OPTION[25]: routers = 10.0.0.138 DHCP4.OPTION[26]: subnet_mask = 255.255.255.0 IP6.ADDRESS[1]: 2a10:8010:680d:0:baa1:56c:141b:ca7/64 IP6.ADDRESS[2]: 2a10:8010:680d:0:<IP6 'enp4s0' [IF1]>/64 IP6.ADDRESS[3]: fe80::<IP6 'enp4s0' [IF1]>/64 IP6.GATEWAY: fe80::2b8:c2ff:fe69:7b18 IP6.ROUTE[1]: dst = fe80::/64, nh = ::, mt = 1024 IP6.ROUTE[2]: dst = 2a10:8010:680d::/64, nh = ::, mt = 100 IP6.ROUTE[3]: dst = 2a10:8010:680d::/48, nh = fe80::2b8:c2ff:fe69:7b18, mt = 100 IP6.ROUTE[4]: dst = ::/0, nh = fe80::2b8:c2ff:fe69:7b18, mt = 100 IP6.DNS[1]: 2a10:8010:680d::1 DHCP6.OPTION[1]: dhcp6_client_id = 00:04:55:39:3d:19:19:9a:29:0e:c4:3f:ad:06:41:ae:c1:c0 DHCP6.OPTION[2]: dhcp6_name_servers = 2a10:8010:680d::1 DHCP6.OPTION[3]: iaid = 0d:96:8f:69 CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/1 CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 6632f681-2bcf-4e42-8b89-08a46da61edd | Wired connection 1 ##### NetworkManager.state ############## [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true ##### NetworkManager config ############# [[/etc/NetworkManager/NetworkManager.conf]] [main] plugins=ifupdown,keyfile [ifupdown] managed=false [[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]] [device-31-mac-addr-change] match-device=driver:eagle_sdio,driver:wl wifi.scan-rand-mac-address=no ##### NetworkManager profiles ########### ##### Netplan config #################### ##### iw reg get ######################## Region: Asia/Jerusalem (based on set time zone) global country 00: DFS-UNSET (755 - 928 @ 2), (N/A, 20), (N/A), PASSIVE-SCAN (2402 - 2472 @ 40), (N/A, 20), (N/A) (2457 - 2482 @ 20), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN (2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, PASSIVE-SCAN (5170 - 5250 @ 80), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN (5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, PASSIVE-SCAN (5735 - 5835 @ 80), (N/A, 20), (N/A), PASSIVE-SCAN (57240 - 63720 @ 2160), (N/A, 0), (N/A) ##### iwlist channels ################### lo no frequency information. enp4s0 no frequency information. ##### iwlist scan ####################### lo Interface doesn't support scanning. enp4s0 Interface doesn't support scanning. ##### module infos ###################### ##### module parameters ################# ##### /etc/modules ###################### ##### modprobe options ################## ##### rc.local ########################## grep: /etc/rc.local: No such file or directory ##### pm-utils ########################## find: '/etc/pm/*.d': No such file or directory ##### udev rules ######################## ##### dmesg ############################# [131502.210871] i915 0000:00:02.0: [drm] GuC firmware i915/adlp_guc_70.bin version 70.5.1 [131502.210895] i915 0000:00:02.0: [drm] HuC firmware i915/tgl_huc.bin version 7.9.3 [131502.910927] Bluetooth: hci0: RTL: loading rtl_bt/rtl8852cu_fw.bin [131502.911175] bluetooth hci0: firmware: direct-loading firmware rtl_bt/rtl8852cu_fw.bin [131502.911248] Bluetooth: hci0: RTL: loading rtl_bt/rtl8852cu_config.bin [131502.911282] bluetooth hci0: firmware: direct-loading firmware rtl_bt/rtl8852cu_config.bin [131503.230386] r8169 0000:04:00.0 enp4s0: Link is Down [132087.291862] r8169 0000:04:00.0 enp4s0: Link is Up - 1Gbps/Full - flow control off [132087.291904] IPv6: ADDRCONF(NETDEV_CHANGE): enp4s0: link becomes ready [133796.862459] r8169 0000:04:00.0 enp4s0: Link is Down [133796.945214] (NULL device *): firmware: direct-loading firmware i915/adlp_dmc_ver2_16.bin [133796.945356] (NULL device *): firmware: direct-loading firmware intel/sof-tplg/sof-hda-generic-2ch.tplg [133796.945379] (NULL device *): firmware: direct-loading firmware rtl_bt/rtl8852cu_config.bin [133796.945398] (NULL device *): firmware: direct-loading firmware rtl_bt/rtl8852cu_fw.bin [133796.945400] (NULL device *): firmware: direct-loading firmware i915/adlp_guc_70.bin [133796.945511] (NULL device *): firmware: direct-loading firmware i915/tgl_huc.bin [135982.209574] i915 0000:00:02.0: [drm] GuC firmware i915/adlp_guc_70.bin version 70.5.1 [135982.209578] i915 0000:00:02.0: [drm] HuC firmware i915/tgl_huc.bin version 7.9.3 [135982.709908] Bluetooth: hci0: RTL: loading rtl_bt/rtl8852cu_fw.bin [135982.709980] Bluetooth: hci0: RTL: loading rtl_bt/rtl8852cu_config.bin [135983.013139] r8169 0000:04:00.0 enp4s0: Link is Down [135987.202362] r8169 0000:04:00.0 enp4s0: Link is Up - 1Gbps/Full - flow control off [135987.202415] IPv6: ADDRCONF(NETDEV_CHANGE): enp4s0: link becomes ready [138034.514302] platform regulatory.0: firmware: direct-loading firmware regulatory.db [138034.514420] platform regulatory.0: firmware: direct-loading firmware regulatory.db.p7s ########## wireless info END ############
