On 5/13/22 19:02, ghe2001 wrote:
Supermicro workstation, Debian Buster, smartctl v 6.6
I bought a new 12TB Western Digital Gold SATA disk the other day. After
testing it, smartctl says, among other things:
22 Unknown_Attribute 0x0023 001 001 025 Pre-fail Always
FAILING_NOW 13
And it looks like the test is aborted when smartctl sees that error. And
there's lots of yelling all over my monitor.
I found some discussion of ID 22 on the 'Net -- it's often used to mean 'helium
level' which makes some sense on a 12TB disk. But testing the Seagate 12TB
next to the Western Digital is OK -- sorta; there's no ID 22 in the output.
The Wikipedia article on S.M.A.R.T lists ID 22 as having to do with the helium.
On the web, it looked like there's a way of changing what ID 22's called so
smartctl won't hurl. I'd like the test to just keep going and tell me the
other things it finds.
My questions:
Is this error on ID 22 anything to worry about?
(I'm guessing that it isn't, and smartctl and/or something in the Western
Digital disk's firmware is mildly wrong)
Is there really a way to change 22 so smartctl will report the helium level?
How do I do that?
Is there a way to to get smartctl to finish the test? If so, how do I do that?
TIA...
I would download, install, and run the Western Digital WD Drive
Utilities to test the drive:
https://support.wdc.com/downloads.aspx?FW&lang=en&family=wdretailkits
If the tool finds a problem with the drive, it should provide the
information needed to process a warranty claim with Western Digital.
Or, if the purchase was recent enough, to get an RMA and refund from the
seller.
David
