David (12021-02-19):
> This link reports setting "D3 cold" or similar in BIOS worked for that
> Intel 3165, does that help you?
> https://askubuntu.com/questions/1204683/intel-3165-not-working-on-ubuntu-19-10

Thank you both. I had not found that link.

I tried looking in the setup as suggested, and before looking too deep I
found "operating system: Windows", I switched to Linux (it was there!),
and now the laptop does not boot anymore.

I think I will return it and let them sort it out.

Regards,

-- 
  Nicolas George

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