On 4/6/20, Brian <[email protected]> wrote: > A complete error_log is needed. The Printing section of the wiki should > help you get one.
following the documentation on in the case of a USB connected printer: https://wiki.ubuntu.com/DebuggingPrintingProblems * usb kernel modules loaded for the line printer (usblp): $ date; lsmod | grep usb Mo 6. Apr 15:41:20 CEST 2020 usbnet 45056 2 rndis_host,cdc_ether mii 16384 1 usbnet usblp 20480 0 usbhid 53248 0 hid 122880 2 hid_generic,usbhid usbcore 253952 9 rndis_host,usbnet,usbhid,ehci_hcd,cdc_ether,ohci_pci,usblp,ohci_hcd,ehci_pci usb_common 16384 1 usbcore * messages in /var/log/syslog # date; tail -f /var/log/syslog Mo 6. Apr 15:44:27 CEST 2020 Apr 6 15:40:28 lbrtchx udev-configure-printer: Re-enabled printer ipp://localhost/printers/Xerox_Phaser_6125N Apr 6 15:42:44 lbrtchx kernel: [30620.642787] usb 1-1: USB disconnect, device number 13 Apr 6 15:42:44 lbrtchx kernel: [30620.643243] usblp0: removed Apr 6 15:42:44 lbrtchx udev-configure-printer: remove /devices/pci0000:00/0000:00:12.2/usb1/1-1 Apr 6 15:42:44 lbrtchx udev-configure-printer: URI of detected printer: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:42:44 lbrtchx udev-configure-printer: URI of print queue: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:42:44 lbrtchx udev-configure-printer: Queue ipp://localhost/printers/Xerox_Phaser_6125N has matching device URI Apr 6 15:42:44 lbrtchx udev-configure-printer: Disabled printer ipp://localhost/printers/Xerox_Phaser_6125N as the corresponding device was unplugged or turned off Apr 6 15:42:44 lbrtchx systemd[1]: printer.target: Unit not needed anymore. Stopping. Apr 6 15:42:44 lbrtchx systemd[1]: Stopped target Printer. * after reconnecting the USB printer cable: ... Apr 6 15:42:44 lbrtchx udev-configure-printer: Disabled printer ipp://localhost/printers/Xerox_Phaser_6125N as the corresponding device was unplugged or turned off Apr 6 15:42:44 lbrtchx systemd[1]: printer.target: Unit not needed anymore. Stopping. Apr 6 15:42:44 lbrtchx systemd[1]: Stopped target Printer. Apr 6 15:45:01 lbrtchx CRON[15218]: (root) CMD (command -v debian-sa1 > /dev/null && debian-sa1 1 1) Apr 6 15:45:37 lbrtchx kernel: [30793.845579] usb 1-1: new high-speed USB device number 14 using ehci-pci Apr 6 15:45:37 lbrtchx kernel: [30793.995029] usb 1-1: New USB device found, idVendor=0924, idProduct=3d61 Apr 6 15:45:37 lbrtchx kernel: [30793.995039] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Apr 6 15:45:37 lbrtchx kernel: [30793.995044] usb 1-1: Product: Phaser 6125N Apr 6 15:45:37 lbrtchx kernel: [30793.995049] usb 1-1: Manufacturer: Xerox Apr 6 15:45:37 lbrtchx kernel: [30793.995053] usb 1-1: SerialNumber: LAL056826 Apr 6 15:45:37 lbrtchx kernel: [30793.998315] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x0924 pid 0x3D61 Apr 6 15:45:37 lbrtchx mtp-probe: checking bus 1, device 14: "/sys/devices/pci0000:00/0000:00:12.2/usb1/1-1" Apr 6 15:45:37 lbrtchx mtp-probe: bus: 1, device: 14 was not an MTP device Apr 6 15:45:37 lbrtchx systemd[1]: Reached target Printer. Apr 6 15:45:37 lbrtchx systemd[1]: Started Configure Plugged-In Printer. Apr 6 15:45:37 lbrtchx udev-configure-printer: add usb-001-014 Apr 6 15:45:37 lbrtchx udev-configure-printer: device devpath is /devices/pci0000:00/0000:00:12.2/usb1/1-1 Apr 6 15:45:37 lbrtchx udev-configure-printer: MFG:Xerox MDL:Phaser 6125N SERN:- serial:LAL056826 Apr 6 15:45:43 lbrtchx kernel: [30799.238348] usblp0: removed Apr 6 15:45:43 lbrtchx kernel: [30799.245755] usblp 1-1:1.0: usblp0: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x0924 pid 0x3D61 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI contains USB serial number Apr 6 15:45:43 lbrtchx udev-configure-printer: URI match: usb://Xerox/Phaser%206125N?serial=LAL056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI of detected printer: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: URI of print queue: usb://Xerox/Phaser%206125N?serial=LAL056826, normalized: xerox phaser 6125n serial lal056826 Apr 6 15:45:43 lbrtchx udev-configure-printer: Queue ipp://localhost/printers/Xerox_Phaser_6125N has matching device URI Apr 6 15:45:43 lbrtchx udev-configure-printer: Re-enabled printer ipp://localhost/printers/Xerox_Phaser_6125N * USB connected printer correctly detected by the USB subsystem?: $ date; lsusb Mo 6. Apr 15:48:13 CEST 2020 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 003: ID 413c:2105 Dell Computer Corp. Model L100 Keyboard Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub Bus 001 Device 014: ID 0924:3d61 Xerox Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub $ * USB connected printer correctly detected by the USB subsystem and are ownerships and permissions correctly set?: $ date; ls -l /dev/usb/lp* /dev/bus/usb/*/* Mo 6. Apr 15:57:05 CEST 2020 crw-rw-r-- 1 root root 189, 0 Apr 6 01:10 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 1 Apr 6 01:10 /dev/bus/usb/001/002 crw-rw-r-- 1 root plugdev 189, 2 Apr 6 01:10 /dev/bus/usb/001/003 crw-rw-r-- 1 root lp 189, 13 Apr 6 15:45 /dev/bus/usb/001/014 crw-rw-r-- 1 root root 189, 128 Apr 6 01:10 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 256 Apr 6 01:10 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 384 Apr 6 01:10 /dev/bus/usb/004/001 crw-rw---- 1 root lp 180, 0 Apr 6 15:45 /dev/usb/lp0 * printer's device ID strings # date; usb_printerid /dev/usb/lp0 Mo 6. Apr 15:58:13 CEST 2020 GET_DEVICE_ID string: MFG:Xerox;CMD:HBPL;MDL:Phaser 6125N;DES:Xerox Phaser 6125 Color Laser Printer, Letter/A4 Size;CLS:PRINTER;STS:AAAPAQD/AP8AAAAAAAIAA2QDZANkAzwDZAMAA2QDQBoAAAAAt4IAAAAAAAAAAAAAIQAAEAAAAAAQ DA==; # ~ I don't think exactly where the problem may be/how to troubleshoot the problem? lbrtchx
