On Fri, 12 Dec 2003, Wendell Cochran wrote:

> This thread concerns both (a) proper documentation of programs -- &
> also (b) translation into clear English for the notional Aunt Tilly.
> 
> That suggests need for a list on finding the right words & putting
> them in the right order, but even Debian has limits.

manuals is NOT an issue for "aunt tilly"

most "aunt tilly" i know, have not read or even gonna bother reading
the manual ... where o where do i start in the manuals .... i know,
i'll invite wendell to dinner :-) he'll fix it !!

        ( windows look-n-feel is assumed --> kde/gnome + openoffice )

        they just want to know ...
        - why does it not print anymore ??
        - why does it not send/receive emails anymore ??
        - why does it not boot anymore ?? 
        ( i just hit the power switch yesterday cause i was in a hurry )
        - ooops.. i erased a file i didnt mean to ... help... now please..

        all else is non-issue for the majority of "aunt tilly's" world

        they are not gonna look up the "manuals" for
        is it a bash problem, is it a printcap problem is it
        a power cord problem, is it a "i forgot the caps lock problem"
        vs not caring about it is a glibc or zlib problem
        or that ssh has a exploit or the kernel has an exploit

        - it simply gotta work .. flawlessly for months and months
        that approaches a year... than you have a happy convert
        and much much more willing to go the next step and do
        periodic updates ...

                -- changing her box daily with apt-get is just
                gonna confuse um

                -- they dont even run window-update daily now
                which it too can be automated ... but they dont

                -- updates is NOT an issue for them.. even if it
                should be

        - if you have to do updates .. at least do it from "stable"
        and do tell them ... "its all 100% automated like the other big
        boyz in washington"
        
        - non techies do NOT like a moving/crashing target ...
                - they just want it to work

- guess you can add more things for the braver folks
        - i want to play/burn my dvds
        - i want to record "lucy" on the tv and play it when i want
        - i want to use it as my "home office" email for
                [EMAIL PROTECTED] and have  http://www.aunt-tilly.com

- all else is again non-issue for them ... until the machine crashes
  for one reason or another and hopefully not due to a cracker
  or little joe/sally that happens to sneak online and play and broke 
  it by mistake

c ya
alvin


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