On 17.04.2019 18:35, Francisco M Neto wrote:
> Greetings!
>
>       At work, we have several computers that are located at different
> locations throughout the country. Some of them are highly inaccessible by 
> usual
> means, and it requires a certain planning to reach them to have direct access.
> Therefore, we have been using TeamViewer software to access those machines
> remotely. 
>
>       However, the "powers that be" have decided that TeamViewer is not worth
> the investment on a commercial license for unrestricted use, and therefore I
> have been asked to find a replacement.
>
>       Do any of you good fellows know of some software (or service for that
> matter) that might perform the same task? Regular VNC (e.g. tigervnc) is not
> quite enough, since each site runs inside the infrastructure of other people,
> and therefore we do not have control over their networking environment; some 
> of
> the have real IPs, and others are behind firewalls and NATs, which render a
> regular direct connection impossible.
>
> Thanks in advance,
> Francisco
>
If your aim is to get one, completely free of charge, software for
remote access to your "mixed bag" of hosts and environments, then I'm
pretty sure you're out of luck.
You will have to pick from many different solutions, for each remote
environment and each host and manage them all by yourself.
TeamViewer and AnyDesk are probably the only solutions (at least
trustworthy) that could run on multiple OS and allow remote access by
IDs, instead of IPs, which is essential in your use-case.
There are other less trustworthy and secure solutions available, like
"Ammyy Admin" and "AeroAdmin", but they look and feel really sloppy and
have many feature limitations.

There is also a possibility of creating tunnel VPN connections from each
host to one VPN server (remote hosts will initiate connections), so you
will be able to access different networks and hosts on them over the
Internet.
This is of course depends on how strict firewalls on remote locations
will be, but if you will go that route, you can use essentially any
remote management software you like.
For that case, personally I recommend NoMachine, which could be used for
free, on any major OS and also it is the only remote desktop solution in
the World that allows you to authenticate by private-key.
I think, you can achieve this by using OpenVPN, since it is less
firewall dependent than IPSec.



-- 
With kindest regards, Alexander.

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