Hi Alex, Sorry for the belated follow-up.
Alex ARNAUD writes: > Le 28/09/2017 à 15:45, Olaf Meeuwissen a écrit: >> Hi Alex, >> >> Based on a quick `git grep -i iris` on the sane-backends source code, >> the only Irisscan device known to be supported is the "Express 2". If >> the "executive 4" has a USB port, could you provide the USB product ID? >> >> Connect the device, power it up, run `lsusb` and post the output. > > Hi Olaf, > > This is what I get when I plug the device and look at dmesg: > >> 469.816835] usb 1-6.3: new high-speed USB device number 13 using xhci_hcd >> [ 469.921775] usb 1-6.3: New USB device found, idVendor=0a38, idProduct=0162 >> [ 469.921779] usb 1-6.3: New USB device strings: Mfr=1, Product=2, >> SerialNumber=3 >> [ 469.921782] usb 1-6.3: Product: IRIScanExec4 >> [ 469.921784] usb 1-6.3: Manufacturer: IRIS >> [ 469.921787] usb 1-6.3: SerialNumber: A08805056B700953 > > Best regards. The only entry we have for idVendor=0a38 has idProduct=0301 and it's in the list of unsupported devices :-( http://sane-project.org/cgi-bin/driver.pl?manu=&model=&bus=any&v=0a38&p=0301 Hope this helps (guess it doesn't), -- Olaf Meeuwissen, LPIC-2 FSF Associate Member since 2004-01-27 GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13 F43E B8A4 A88A F84A 2DD9 Support Free Software https://my.fsf.org/donate Join the Free Software Foundation https://my.fsf.org/join