Hi, I am currently working on a project for my company and search for a suitable help desk software.
Debian bug tracking system is one of the products on the list. However, I have some technical issues and wonder if you guys can give me a hand. One of the key features of the product we need is that it must have 2-way integration between Jira and Debian bug tracking system. What I mean 2-way integration: I can create a ticket (eg a bug/support contact etc) from Debian bug tracking system in Jira. If I update (eg, adding a comment or changing the status etc) that ticket in Jira, Debian bug tracking system will get automatically updated with the changes. If I update in Debian bug tracking system, Jira will get automatically updated. Is this possible to be done in Debian bug tracking system? Do you have an already built Plug-in for this functionality? Kind regards, Louis Lu Graduate Support Analyst
