On Mon, Nov 16, 2015 at 12:01 AM, Andrew McGlashan <andrew.mcglas...@affinityvision.com.au> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA256 > > On 16/11/2015 3:32 PM, kamaraju kusumanchi wrote: >> Running gsmartcontrol on a brand new Western Digital hard drive >> says that SMART support is unavailable. I was under the impression >> that most hard drives have SMART support these days. Given that >> Western Digital is a popular company I am a bit shocked that they >> are manufacturing hard drives without SMART support. >> >> Does anyone know of a work around to check the health of this >> drive? > > It's likely that the drive isn't directly connected to the SATA bus; > if it is going through a "bridge" device, be that a USB, Firewire or > something else... then there is every chance that your are being > denied access as it isn't passing through. > > Kind Regards > AndrewM
The hard drive is placed in a Dual Bay external hard drive docking station which is connected via USB to my computer. Is that a problem? Docking station info: Sabrent USB 3.0 to SATA Dual Bay External Hard Drive Docking Station for 2.5 or 3.5in HDD, SSD with Hard Drive Duplicator/Cloner Function [4TB Support] (EC-HDD2) http://www.amazon.com/gp/product/B00IKC14OG Is my only option to connect this hard drive internally? How does one check the health of a drive connected via USB? thanks -- Kamaraju S Kusumanchi | http://raju.shoutwiki.com/wiki/Blog
