On Ma, 13 nov 12, 10:57:51, Nelson Green wrote: > > Good morning, > > Many years ago I worked as a support engineer for a large IT firm. We had a > proprietary knowledge based system for maintaining a database of problems and > solutions. It was a fairly simple system that allowed one to categorise the > subsystem the problem applied to, a problem title, a solution text area, and > a keyword search function. Is there a package within the Debian repositories > that offers similar functionality? I've looked, but my choice of keywords > is not finding anything that sounds like what we want.
RTFM (the RT add-on) might be what your looking for. Kind regards, Andrei -- Offtopic discussions among Debian users and developers: http://lists.alioth.debian.org/mailman/listinfo/d-community-offtopic
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