On Wed, 29 Jun 2011, Hadijah Sahid wrote:
> Enhancing Business English
> Monday, 19th September 2011, 9.00am - 5.00pm, Prince Hotel & Residence Kuala
> Lumpur
>
> A good command of the English language verbal and written is
> particularly important for those working as a secretary or
> personal/administrative assistant in an English-speaking
> environment. This workshop focuses on enhancing the communication
> skills of secretaries and support staff such that they are better
> able to handle diverse tasks ranging from communicating effectively
> with clients, staff and management to preparing and writing business
> correspondence like letters, reports and emails. This course also
> addresses the need for secretaries to handle sensitive situations
> with tact and professionalism, either face to face or through
> written means.
>
> At the end of this one-day programme, participants will be more
> confident when communicating with people of different levels and be
> equipped with language tools and skills to communicate tactfully and
> purposefully with management.
with special guest lecturer lady mariam abucha of nigeria, speaking
on "the effectveness of using all UPPERCASE characters for maximum
communication impact."
rday
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Robert P. J. Day Ottawa, Ontario, CANADA
http://crashcourse.ca
Twitter: http://twitter.com/rpjday
LinkedIn: http://ca.linkedin.com/in/rpjday
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