Actually what I see is a (probably untrained in Linux) customer service rep apologizing to you for the issue you are having, and then pointing you to the Linux driver. I suspect English is not the service rep's native language and the service rep is using a script to respond to the inquiry.
Clearly Canon supplies Linux drivers, so they intended the printer to be used with Linux. This is probably a by-product of supporting Mac OS X. I would ask to have the issue escalated to the next level technician as the marketing materials on Canon's web site state it works with: "Windows 2000/Server 2003 32bit/64bit and Mac OS 10.3.9 - or later (download); Linux, Citrix, Metaframe " http://www.canon.com.au/en-au/For-You/Printers/LaserShot-Laser-Printers/LBP7200Cdn Should they persist in claiming no support, ask them how you will be receiving a refund for your printer as it does not work as advertised. Good luck. Pat -- Patrick Ouellette p...@flying-gecko.net ne4po (at) arrl (dot) net Amateur Radio: NE4PO What kind of change have you been in the world today? -- To UNSUBSCRIBE, email to debian-user-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org Archive: http://lists.debian.org/20101007133843.ga27...@flying-gecko.net
