On Thu August 19 2010, Ron Johnson wrote:
> Dumb questions: Did she have a
>    ~/Maildir?
>    ~/.mailfilter?
yes, and yes

>
> Each user needs a ~/.mailfilter with at least this one line:
>    to "Maildir"
um, no. all lines in that file are commented out, ALL. I see one line that has 
a To in it:
#to "Maildir/.Junkmail"

and there is a ~/Maildir/.Junkmail folder in under her username, but it is 
owned by root:
ls -l .Junkmail
total 12
drwx------ 2 root root 4096 Jan 31  2010 cur
-rw------- 1 root root    0 Jan 31  2010 maildirfolder
drwx------ 2 root root 4096 Jan 31  2010 new
drwx------ 2 root root 4096 Jan 31  2010 tmp

NO, she is NOT root !
-- 
Paul Cartwright
Registered Linux user # 367800
Registered Ubuntu User #12459


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