On 2009-01-24T11:30:45, Umarzuki Mochlis wrote: > Recommend me a nice, easy to use free and open source software for support > ticketing system on linux adn please tell me why do you like it :)
We use Request Tracker 3.6 at work. It has a functional web interface, nice search capabilities, a couple of canned reports that I use, and can be extended via scripts as needed: http://bestpractical.com/rt/ The relevant packages in Debian are: rt3.6-apache2 (or rt3.6-apache) rt3.6-clients /Allan -- Allan Wind Life Integrity, LLC http://lifeintegrity.com -- To UNSUBSCRIBE, email to debian-user-requ...@lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmas...@lists.debian.org
